Custom Reporting Analyst

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.

Job Summary

The Custom Reports Analyst is responsible for using system tools and in some cases high level language tools to develop custom reports for ZOLL customers. They will interact with customers to gather requirements and will develop and maintain custom reports to meet the customer need. They are responsible for developing, documenting, and supporting standardized and/or customized reports. The right candidate will be an independent hard worker who pays attention to details while demonstrating outstanding communication skills. This position will be expected to grow expertise into SaaS product custom reporting using Birst and Izenda BI tools, as well as being able to write custom reports in Crystal Reporting.

Essential Functions

• Create scope of work for each project with accurate data, cost, and time estimates
• Create reports according to guidelines while suggesting improvements to style, formatting, use, and technical requirements.
• Solve problems and work on multiple projects in a deadline-driven environment
• Validate reports to ensure accuracy and quality.
• Set client expectations of dates for different milestones in the process
• Explain rules, interfaces, reports and calculations to customers to ensure that the customization's meet their needs
• Plan and coordinate a schedule of company and customer training classes, available online
• Manage revenue forecasts for training offerings and custom reporting
• Ability and willingness to travel to customer sites for training delivery (if applicable)

Required/Preferred Education and Experience

• An Associate's degree or better from an accredited school preferred
• EMS or healthcare reporting or analyst experience preferred
• 2 years of data reporting experience
• Experience in writing MS SQL queries, views, stored procedures
• Critical thinking and consultative skills
• Query optimization and troubleshooting techniques
• A high degree of personal motivation, initiative, and flexibility
• Self-motivated and strong ability to work independently
• Excellent written and verbal communications and organizational skills
• Demonstrated ability to work with many different departments within a company

The annual salary for this position is $75K-$85K. Factors which may affect starting salary include geography, skills, education, experience and other qualifications of the successful candidate. Details on ZOLL’s comprehensive benefits plans can be found at www.zollbenefits.com.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

#LI-REMOTE

#LI-HM1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.