Sales Account Executive

About Zoho

Zoho develops cloud-based business software for a wide array of industries and departmental needs. Over the past 25 years, our portfolio has grown from a single online word processing tool to a comprehensive suite of apps that covers an industry-leading range of use cases. With 55 products on offer—and even more in the development pipeline—Zoho is a powerful, integrated platform built for growing businesses.

Who Zoho is looking for

We are looking for hardcore sales people who truly know how to sell. Do you understand the concept of a "sales pipeline" and "sales cycles"? Can you sniff out a sales opportunity during a casual conversation? Do you have the determination and resilience to navigate an organization, convince their stakeholders, and ask for the sale? Then this is the role for you.

We believe a great sales person should take ownership of every sales engagement—connecting with prospects, learning about their pain points, addressing their fears, and articulating the value of our products. You should get a rush of satisfaction from every closed deal and fight hard to beat target—month after month—not because your manager tells you to, but because you have a natural drive to be the best.

This requires both passion for the hunt and stamina to hit the metaphorical pavement day after day. If that kind of goal-oriented, high-energy, fast-paced role doesn't resonate with you, then this won't be a good fit. However, if this sounds like an exciting opportunity to hone your natural love for sales, then we encourage you to apply.

It is important to note that this is an in-office position, not remote or hybrid. Our New Braunfels office is at 255 Saengerhalle Road, New Braunfels, TX 78130.

Skills and characteristics of successful candidates for this role

• Ability to build trust with prospects and guide them through our sales process
• Intellectual curiosity and a willingness to learn
• Strong knowledge of both technology and business
• 100% comfort talking on the phones
• Ability to respectfully de-escalate frustrated prospects
• Intuitive awareness of when to listen and when to talk
• Capacity to connect the dots between prospect's interdepartmental pain points
• Excellent written and verbal communication
• Independence and self-motivation

Role

As an inbound sales role, Software Sales Account Executives must be highly comfortable converting prospects over the phone and via well-composed emails. AEs must be able to proactively manage their pipeline though clear communication, proactive time-management, and diligent utilization of our CRM. Expertise in business software is a major benefit, though any experienced and passionate sales person can be successful if they are willing to put in the effort to learn the technology. This is a fully in-office position; this role is neither hybrid nor remote.

Qualifications

• Minimum of five years of professional experience in a relevant field, demonstrating a track record of achieving goals and maintaining high performance standards
• Proven experience in IT/software sales, with a strong understanding of sales strategies, market trends, and the ability to manage and grow client relationships effectively

Responsibilities will include (but are not limited to):

• Complete 40-50 calls per day
• Qualify leads
• Update CRM daily on all interactions with prospects
• Maintain a clean, healthy pipeline
• Collaborate with technical teams on solution building for prospects
• Learn multiple software products inside and out

Compensation/Benefits

Compensation for this role is a competitive base salary plus commission, depending on experience, with special consideration given to exceptional candidates. Zoho provides medical, dental, and vision insurance, as well as employer-matching 401k and other benefits.

*It is important to note that this is an in-office position, not remote or hybrid. Our Austin office is at 979 Springdale Road, Austin, TX 78702.

What you should know about Zoho before applying

• Zoho is and will always be a privately held company because we prefer to focus on customers and employees rather than shareholders. That means prospective employees should not join Zoho in pursuit of a large, lump-sum payout or lavish stock options.
• Zoho does not aspire to the "cool tech-company" image, preferring instead to embrace a more down-to-earth company culture. If a flashy campus or downtown office is important to you, you’ll likely be disappointed.
• Our ideal candidate is looking to build a long-term career at Zoho. In exchange, we clear space for people to grow and progress within our organization, offering the freedom to explore new passions and expand areas of responsibility and ownership. Candidates who are looking for a short-term gig are discouraged from applying.
• Zoho is a low-ego company. We care very little about job titles and status, preferring instead to reward employees of all levels for their flexibility, values, and creative ambition. Candidates who are highly invested in hierarchy tend to struggle with Zoho's flat organizational culture.
• Zoho rewards independent self-starters who can learn on the job. Rather than structuring work around daily feedback or tightly managed performance metrics, we prefer to give employees a high degree of freedom, but in exchange, they must be motivated to drive their own success actively. We do not micromanage, but we don't hand hold either.

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

Successful applicants undergo a standard background check.

To ensure compliance with federal and state employment eligibility laws, all candidates must possess the legal right to work in the United States at the time of application. This includes: being a U.S. citizen, being a non-citizen with authorized work status, or holding a valid work visa that does not require sponsorship by Zoho for a visa status or renewal. Zoho is unable to offer sponsorship for this position for work visas, including but not limited to H-1B visas.