Affiliate & Creator Program Manager

We’re searching for a dynamic Affiliate & Creator Program Manager to help fuel the growth, engagement, and success of our vibrant community of creators. 

In this role, you’ll build meaningful relationships with affiliates, amplify program performance, and create a space where partners feel genuinely connected to Zoe’s mission, to bring life to the families and caregivers we serve.

We’re looking for someone who’s trustworthy, self-driven, and passionate about using strategy and creativity to connect with our amazing customers and share the Zoe story in fresh, inspiring ways.

Key Responsibilities

• Grow and evolve Zoe’s affiliate and creator program through strategic planning and creative initiatives
• Build and maintain strong relationships with creators to foster engagement and long-term loyalty
• Design and manage incentives, challenges, and campaigns that drive participation and performance
• Track, analyze, and optimize affiliate activity to improve ROI and program effectiveness
• Collaborate with marketing and creative teams to align assets, launches, and messaging
• Act as the internal advocate for the affiliate channel, sharing insights and opportunities across teams

Qualifications

• 3–5 years of experience in affiliate, influencer, or creator program management (preferably in e-commerce or consumer products)
• Strong understanding of social media platforms, influencer marketing trends and terms, and content creator ecosystems
• Proven track record of building and scaling affiliate or ambassador programs that drive measurable growth
• Skilled in using analytics and performance data to guide decisions and optimize campaigns
• Excellent communication and relationship-building skills with creators, partners, and cross-functional teams
• Creative thinker who enjoys developing unique campaigns and engagement strategies
• Highly organized with the ability to manage multiple projects, deadlines, and partner relationships simultaneously
• Proficient in affiliate or influencer tools/platforms (e.g., Shopify Collabs, Impact, Refersion, Aspire, or similar)
• Comfortable working both strategically and hands-on in a fast-moving, growing company

Zoe Benefits Package

• Salary targets an average work week of 40 hours, with a flexible and results-oriented approach to our initiatives. 
• Paid time off - 15 work days/year plus approximately 11 paid holidays each year 
• Paid maternity/paternity leave 
• 401(k) plan, including a company match of 50% on deferrals up to 10% of pay period compensation 
• Health, dental, and vision insurance plans, with company paying 80% of monthly premiums for employee and household (estimates available upon request)
• Employer paid life insurance plan
• Dependent Care and Healthcare FSA contribution plans
• Up to $1,000 per year of reimbursed personal health & wellness expenses 

Work Schedule

This is a hybrid position based in Nashville; applicants must live locally and be available to work in the office at least three days per week (for a minimum of five hours each day), with up to two optional remote days.

About Zoe

Zoe is a fast-paced, flexible, and highly collaborative environment. You will receive the essential training needed for success while also being expected to learn on the go and adapt as the business evolves.

Our mission is to bring life to the families and caregivers we serve. Everything we do impacts our customers’ ability to care for their children — and we take that to heart. We’re building an optimistic, fun, and talented team that is passionate about making life easier, better, and more fulfilling for parents everywhere.

PLEASE NOTE: We’re big fans of AI and all the ways it helps people work more efficiently (and maybe even sneak in an extra walk with their kids!). That said, please answer these questions yourself, we want to get to know you, your voice, and the genuine heart that could make you a great fit for Zoe. We promise, we can tell the difference between an AI-generated answer and one that comes from the heart 😉

We believe in equal opportunity for all and do not discriminate based on race, gender, age, disability, or any other protected characteristic. Any offer of employment is contingent upon the successful completion and return of a favorable background check.

To apply, please compete the following application: https://forms.gle/YUvijakNfHvDmGts6