Backup and Storage SME/Lead

Need experienced in NetBackup / Rubrik (Backup) and Storage (NetApp) all the below profiles are for core Storage or System Administrator.

Key Responsibilities:
Serve as a technical point of contact for customer-facing escalations and infrastructure planning.
Engage with application, database, virtualization, and cloud teams to gather requirements and align infrastructure solutions.
Participate in customer meetings to understand pain points and translate them into technical improvements.
Provide clear, proactive communication on issue status, RCA, and preventive recommendations.
Collaborate with vendors (Dell, NetApp, Veritas, Rubrik, Commvault) for Projects, escalated support.
Act as an escalation point for complex storage and backup incidents.
Perform performance tuning, capacity forecasting, and root cause analysis.
Create and maintain documentation: architecture diagrams, SOPs, configuration guides.
Familiar with monitoring tools NetBackup OpsCenter, Rubrik Reports, CloudIQ, OnCommand.
Follow ITIL processes for incident, change, and problem management.
Strong analytical and troubleshooting skills.
Effective communication and collaboration with cross-functional teams.
Ability to manage and prioritize multiple high-impact issues simultaneously
Skills Required:
Storage:
Configure, provision, and manage storage across Dell PowerStore, Powermax, and NetApp FAS/AFF/FSXn platforms.
Implement and manage LUNs, volumes, exports, and replication (SanpMirror, Snap Vault).
Perform advanced troubleshooting and RCA of storage issues (I/O latency, disk failure, zoning errors).
Manage Brocade SAN switches zoning, port troubleshooting, ISL setup, firmware upgrades.
Plan and execute storage migrations, firmware upgrades, and DR rehearsals.
Manage NetApp features like FlexVol, Flex Group, SanpMirror, CIFS/NFS share configurations.
Backup:
Administer Commvault, Veritas NetBackup (Master/Media server, policies, catalog management, MSDP, AIR). Understanding of NBITA is add on.
Configure and manage Rubrik CDM SLA Domains, cloud archival. Good understanding on Indexing and Replication for DR.
Troubleshoot failed backups/restores, ensure compliance with RTO/RPO and DR tests.
Automate and optimize backup tasks using scripting (e.g., PowerShell, Python).
Integrate backup systems with virtualization and cloud platforms (VMware, AWS).
Perform regular health checks and backup success/failure reporting.
Operations & Support:
Experience in Storage and Backup:
8 years in NetBackup with Dell Data Domain administration (policy tuning, restores, cloud storage configuration).
2 years in Rubrik CDM VM/NAS backups, SLA domains, replication and archival.
Hands on work Experience in Commvault Backup Systems
5 years hands-on experience with Dell EMC PowerStore, Powermax.
4 years with NetApp ONTAP, SanpMirror, and CIFS/NFS architecture.
Strong Brocade SAN fabric knowledge zoning, monitoring, CLI troubleshooting.