Technical Support Associate

Job Description:

• The Equipment Engineering Team at Client's Optics Consolidated Manufacturing Center (Optics CMC) drives Client Technologies' competitiveness in optical components, assemblies, and systems now and in the future.
• We are responsible for performing all equipment innovation, selection, troubleshooting and maintenance to lead the organization in delivering a quality product on time, at or below cost, in a safe environment.
• We do this by Collaborating with Engineering, Program Management, Operations, & Quality business leadership and all Optics CMC functions and proactively addressing equipment needs to meet current and future business needs.
• This enables the factory to execute to these needs on time and at or below cost in a safe environment by creating innovative solutions for improving equipment uptime and process times, including the design and creation of custom hardware and software as needed.
• We work with facilities and engineering teams to lead installs of new equipment and upgrades of existing equipment.
• We model Client values, customer focus, solution oriented, excellence in execution and a sense of urgency and encouraging the same within the rest of the organization.

Responsibilities:

• Tests, troubleshoots, repairs, maintains, and installs a wide variety of electronic, electromechanical, mechanical, computer, laboratory, and scientific systems and/or equipment.
• Maintaining the equipment and resources across four factories in one location: Optical Fabrication, Diamond Point Turning, Optical Coating and Assembly/Test.
• Collaborating with and working alongside a team of experienced equipment technicians to identify equipment, machinery, and other functions specific items that through normal production, calibration or preventative maintenance activities are in needed of correction.
• Utilizes various engineering and scientific drawings, manuals, and other related documentation in the performance of their tasks.
• Upgrading and modifying production equipment
• Procuring and installing new capital equipment.
• Participating in factory equipment layouts.
• Maintaining equipment documentation pertaining to Preventive Maintenance / Lockout - Tagout Procedures / Equipment inventories.

Requirements:

• Relevant experience is the following in any combination:
• Equipment maintenance in a production or factory environment
• Experience in electronics / or mechanical components
• Experience troubleshooting technical, equipment, or automated equipment
• Hand tool experience (multimeters, current probes, and/or test & measurement instruments.

Preferred:

• Ability to work from schematics, written procedures, and oral instructions.
• Must be able to interface with persons of multiple disciplines and job functions.
• Proven history of demonstrating initiative, persistence, and creativity in problem solving
• Prior experience with Optical Coating (vacuum) and Diamond Point Turning equipment.
• RF Power systems experience.
• High voltage experience in 480, 208 3-phase, 110 and DC voltages
• Understanding of programmable logic controllers (PLC's) and ladder logic.
• Ability to lead modification or upgrade projects of existing equipment.
• Excellent oral and written communications with ability to work with minimum direct supervision.
• Ability to collaborate and influence development of project objectives and goals with external customers and internal stakeholders.
• Knowledge of the optics industry.
• Ability to multitask in a fast-paced dynamic environment.
• Operates well as part of a team and can work overtime on occasion.

Education:

• AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.