What are the responsibilities and job description for the Account Executive position at ZO Skin Health, Inc?
Essential Duties and Responsibilities:
- Drive Sales Growth: Achieve and exceed sales goals by building and maintaining trusted relationships with existing physician accounts while supporting the overall growth of each practice.
- Account Development: Identify, qualify, and open new physician-owned accounts across multiple specialties, with a focus on dermatology and plastic surgery.
- Strategic Forecasting: Utilize ZO’s financial planning system to accurately forecast sales, track performance, and ensure consistency in business planning.
- Marketing Support: Plan, coordinate, and execute in-practice marketing programs, events, and training sessions to drive brand awareness and product adoption.
- Merchandising Excellence: Partner with accounts to optimize product placement, displays, and retail space to maximize visibility and sell-through.
- Education & Training: Provide ongoing product education and support to physicians and staff to ensure confidence in product knowledge and effective patient recommendations.
- Territory Management: Maintain a strong presence in the field through consistent visits, follow-up, and exceptional customer service.
- Brand Representation: Uphold ZO Skin Health’s brand standards and deliver a best-in-class experience to all customers and business partners.
- Remain knowledgeable on the most up-to-date protocols through our unparalleled education for self and customer accounts through various blended learning opportunities.
- Partner with clinical skin-health experts in your territory, and various other departments such as customer service, marketing and business development to ensure the needs of the customer are being met timeline and accurately.
- Coordinate, execute and attend events for accounts to implement
- Attend trade shows/seminars when applicable
Knowledge, Skills & Abilities:
- 5 years of outside sales experience with strong skincare, pharmaceutical, and cosmetics experience
- Must have an established and extensive network with ability to generate new accounts
- Proficient with MS Office Suite
- Retail sales experience preferred
Work Environment: This position is primarily remote, with frequent travel required to visit physician offices and accounts within the assigned territory. The role involves regular in-person meetings, product trainings, and in-practice events. The ideal candidate is comfortable working independently, managing their schedule, and maintaining consistent communication with internal teams. A typical week may include a combination of virtual meetings, administrative tasks completed from a home office, and on-site visits to customer locations. Occasional evening or weekend events may be required based on business needs.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position is in the field and visiting accounts and trade shows.
Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance. They must be able to efficiently use Microsoft Office Programs and Project Management systems to retrieve information, generate documents, organize project plans/schedules and coordinate meetings. The employee must also be able to maintain and preserve confidentiality of company information, exhibit strong interpersonal skills and the ability to build relationships with internal stakeholders, including international affiliates.
Supervisory Responsibilities: None