Assistant Community Property Manager

You may not know our name, but you know our products. What we make is part the places where we live, work and play – all day, everyday. Zekelman is a family of companies — 100% domestic manufacturers — with a legacy dating back to 1877. We’re proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development. We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more. Come build a career you believe in. SUMMARY The Assistant Community Property Manager supports the Community Property Manager in overseeing the daily operations of the apartment community, with a primary focus on administrative functions, rent collection, resident communication, and financial support tasks. This position plays a key role in ensuring operational continuity, stepping in as acting manager during absences, and fostering a responsive and organized community office environment. RESPONSIBILITIES Operational Support: Assist with the day-to-day operations of the property, ensuring office workflows are efficient and resident needs are addressed promptly. Resident Communication: Respond to resident inquiries, concerns, and complaints with professionalism and urgency, supporting a positive living experience. Rent Collection & Delinquency: Process rent payments, issue late notices, and support the enforcement of collection policies in alignment with company procedures. Leasing & Renewals: Support leasing and renewal processes by preparing documentation, coordinating tours and inspections, and maintaining accurate lease files. Move-In/Move-Out Coordination: Manage resident transitions by scheduling move-ins and move-outs, conducting unit inspections, and ensuring readiness of units. Invoice & Budget Support: Submit and track invoices, assist in monitoring budget adherence, and help maintain accurate financial records. Vendor & Work Order Coordination: Communicate with vendors, process service requests, and track work order completion to support timely property maintenance. Leadership Coverage: Act as the on-site lead in the absence of the Community Property Manager, ensuring continued operations and consistent service delivery. Compliance & Documentation: Maintain accurate resident files and ledgers in compliance with Fair Housing laws and lease requirements, ensuring confidentiality and integrity. Leads and promotes healthy and safe work practices as required by regulatory agencies and Company policy. Performs other duties as assigned. EDUCATION | EXPERIENCE High school diploma or equivalent required; additional coursework or training in leasing, business administration, or property management preferred. 2–5 years of experience in property management, leasing, or administrative support in a residential setting. CAM (Certified Apartment Manager) or CALP (Certified Apartment Leasing Professional) designation is a plus. Fair Housing and TAA Lease training are standard and expected. Eligible to work in the United States. KNOWLEDGE | SKILLS | COMPETENCIES Working knowledge of property operations, leasing practices, and Fair Housing regulations. Proficiency in Microsoft Excel and property management systems such as Yardi or similar platforms. Strong organizational and administrative skills with attention to detail and accuracy. Excellent interpersonal and communication skills with a customer-service orientation. Ability to resolve resident concerns tactfully and maintain professionalism under pressure. Confidence in assuming leadership responsibilities when needed. WORK ENVIRONMENT  Work is conducted in both a controlled office environment and outdoor settings. Requires effective communication and a professional demeanor in all interactions. Frequent use of computers and standard office equipment. Fast-paced atmosphere with the need to manage multiple tasks and priorities. Adherence to all company and property safety protocols. Regular, full-time, predictable onsite attendance is an essential function of the role. Professional attire or branded company gear must be worn during work hours. PHYSICAL REQUIREMENTS   Regular navigation of the property during various weather conditions for tours, inspections, and events. Must be able to stand and walk for extended periods. Occasional lifting or carrying of up to 50 pounds for packages, office supplies, leasing materials, or event equipment. Visual ability to inspect apartment units and common areas for cleanliness, safety, and readiness. Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits.  In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more. M/F/D/V We are Zekelman Industries. We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers. We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers. Zekelman is a family of companies — 100% domestic manufacturers — with a legacy dating back to 1877. We’re proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.