Manager, Sales Engineering

Position Title: Manager, Sales Engineering Base Salary: $80,000 to $125,000 annually DOECommission: Target commission of $25,000 annuallyBonus: Target annual bonusBenefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals. Our Company Values:Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. Earning Your Trust: We build trust through clear, honest, human communication. Job SummaryThe Manager, Sales Engineering, will report to the Director of Sales Design & Engineering and will work closely and collaboratively with the sales organization to help evolve sales approaches, and to standardize technical presentations for prospects, customers, and partners. This role will gather requirements and customer feedback from Operations, Engineering and Product teams to ensure our success against assigned targets annually. The Manager, Sales Engineering, will remain active in the duties of a Sales Engineer as appropriate.This position requires an individual with strong leadership and deep technical skills, excellent writing and oral presentation skills and a demonstrated ability to successfully work as a trusted advisor to ensure the success of Ziply Fiber's current and future customers.Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.· Lead and drive all activities for Sales Engineering team. · Partner closely with sales management to meet the company’s business objectives and ensure the successful sale and deployment of company solutions across all verticals in support of all customers. · Recruit and develop the Sales Engineering organization.· Develop, maintain, and continuously improve sales engineering processes to successfully meet and exceed the company’s sales goals. · Plan and manage the team resources, ensuring they are efficiently deployed to support a broad range of customer and partner needs. · Create and lead a process to communicate technical issues and/or enhancement requests from the sales team back to technical support, product management and R&D. · Provide via Sales Operations resources the appropriate Sales Engineering related reporting on sales activities, customer initiatives, and product requirements. · Work with the Sales VPs and other stakeholders to align Sales Engineering with Ziply Fiber’s strategic vision. · Apply sales skills along with technical knowledge to effectively close sales. · Provide technical leadership and knowledge to the sales organization. · Proactively engage with Sales Leaders to create close alignment and develop technical tools/programs to support sales campaigns and initiatives. · Performs other duties as required to support the business and evolving organization. Required Qualifications:· High school diploma or GED.· Bachelor’s degree in a related technical field or equivalent combination of education and experience.· Minimum of eight (8) years' experience in sales engineering, systems engineering and/or sales.· Minimum of five (5) years of people leadership experience.· Results oriented manager with demonstrable achievement of success.· Demonstrated experience in Sales Operations role(s) in growth organizations.· Experience working with K-12 Education Technology customers.· Experience working in a channel partner/ technical alliance environment.· Strong understanding of current telecommunications & Cloud technologies.· Proven track record of supporting multiple projects.· Basic understanding of Sales Methodology.· Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.Knowledge, Skills, and Abilities:· Strong customer relationship and people skills with the ability to provide excellent customer service.· Ability to influence technical decision makers and executives through technical presentations and business case creation.· Ability to work independently and apply sound judgment and reasoning skills to a variety of situations· Ability to multi-task and collaborate effectively with other personnel to meet deadlines.· Strong verbal and written communication, attention to detail, and organizational skills.· Ability to work within critical deadlines.· Ability to adjust to rapidly changing priorities and schedules.· Ability to support multiple projects and drive through completion.Work AuthorizationApplicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work is performed as needed in both virtual and office environments, with regular exposure to computer screens and extensive use of a computer, keyboard, and mouse.At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.Diverse Workforce / EEO:Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.Ziply Fiber is a drug free workplace.

Salary : $80,000 - $125,000