What are the responsibilities and job description for the Project Manager, Lighting controls position at ZIO?
Project Manager / On-Site, Lighting Controls
Winter Park, FL On-Site
Remember the one in your group who always knew what had to happen next? They were the one tracking the details, keeping people aligned, following up before things slipped, and stepping in early before small issues became big ones. They didn’t make excuses. They took ownership, kept commitments, and made sure the job got done. If that sounds like you, you may be exactly who we’re looking for.
At ZIO, we do more than design and install AV and lighting control systems. We create the experience by focusing on the outcome. We transform boardrooms, hotels, resorts, luxury homes, and other commercial environments into spaces where every piece of technology works together seamlessly. That level of execution takes more than technical knowledge. It takes project leadership, disciplined communication, proactive planning, and someone who treats every commitment like it matters.
What We Do
We partner with owners, designers, and managers of luxury residential, commercial, hospitality, and institutional properties in the Southeast U.S. who value trusted advisors to solve complex building technology challenges. We solve problems with the best solutions by designing, installing, and supporting smart technology. We’re proud to partner with top-tier platforms like Lutron, Crestron, Q-Sys, Biamp, and others—and we never stop raising the bar.
We’re looking for a Project Manager, Lighting controls professional that will be responsible providing on-site support, system programming, server software deployment and maintenance, system design and project delivery field support. ZIO provides leading solutions to meet the unique lighting control needs of large facilities and campuses, and this role is a fast-paced multi-faceted opportunity to work in a variety of environments. You’ll work with ZIO’s relationship management team to perform needs analysis and design solutions for new projects, our lighting projects team to provide local on-site support to commission new systems, and our world-class support team to provide ongoing support for existing systems. The position requires active participation and coordination with clients and their vendors as well as internal meetings with various people on the engineering team to fully evaluate and develop and deliver the needs of the client.
What You’ll Be Doing
As a Project Manager at ZIO, you will serve as the primary point of coordination and accountability for assigned projects. You will work under the Operations Manager and be responsible for ensuring your projects move forward with clarity, urgency, and follow-through.
This role is not just about keeping a schedule updated. It is about owning the outcome. The Project Manager is the primary interface with internal and external stakeholders and is responsible for keeping projects organized, resourced, communicated, and moving. Schedule, material, labor coordination, issue resolution, and proactive communication all sit with this role.
You Will
We’re looking for someone who sees project management as ownership, not administration. You know how to keep people aligned, spot problems early, follow through on commitments, and drive progress without drama or excuses. You are organized, professional, and steady under pressure. You do not wait to be told what to follow up on.
Required Qualifications
You likely fit this role if you:
ZIO believes that the key to keeping great talent is treating them well. We realize it isn’t all about money. Some of the benefits we offer:
How To Apply & What Happens Next
We receive a significant number of applications and we’re a small team. That means you need to stand out to actually get reviewed by the hiring manager. Please follow these steps carefully or your application likely won’t get to a hiring manager.
Step 1
Write a brief cover letter and answer the following questions.
Apply with a combined document including your cover letter, answers to the above questions, and your resume.
Step 3
Use this link to complete the predictive index assessment:
https://assessment.predictiveindex.com/bo/6M3D/ZIOCommercialProjectManager_Mar2026_19758
Step 4
If you are successful in demonstrating that you have what it takes for this role, you’ll go through a structured interview process, including video meetings and on-site interviews.
We’ll send regular updates on where things stand with your application. From application to offer, the timeline varies, but we’ll be happy to tell you where we stand in the process.
If you read this far, let us know that when you apply. We sincerely look forward to hearing from you.
ZIO is an Equal Opportunity Employer and a Drug-Free Workplace.
Winter Park, FL On-Site
Remember the one in your group who always knew what had to happen next? They were the one tracking the details, keeping people aligned, following up before things slipped, and stepping in early before small issues became big ones. They didn’t make excuses. They took ownership, kept commitments, and made sure the job got done. If that sounds like you, you may be exactly who we’re looking for.
At ZIO, we do more than design and install AV and lighting control systems. We create the experience by focusing on the outcome. We transform boardrooms, hotels, resorts, luxury homes, and other commercial environments into spaces where every piece of technology works together seamlessly. That level of execution takes more than technical knowledge. It takes project leadership, disciplined communication, proactive planning, and someone who treats every commitment like it matters.
What We Do
We partner with owners, designers, and managers of luxury residential, commercial, hospitality, and institutional properties in the Southeast U.S. who value trusted advisors to solve complex building technology challenges. We solve problems with the best solutions by designing, installing, and supporting smart technology. We’re proud to partner with top-tier platforms like Lutron, Crestron, Q-Sys, Biamp, and others—and we never stop raising the bar.
We’re looking for a Project Manager, Lighting controls professional that will be responsible providing on-site support, system programming, server software deployment and maintenance, system design and project delivery field support. ZIO provides leading solutions to meet the unique lighting control needs of large facilities and campuses, and this role is a fast-paced multi-faceted opportunity to work in a variety of environments. You’ll work with ZIO’s relationship management team to perform needs analysis and design solutions for new projects, our lighting projects team to provide local on-site support to commission new systems, and our world-class support team to provide ongoing support for existing systems. The position requires active participation and coordination with clients and their vendors as well as internal meetings with various people on the engineering team to fully evaluate and develop and deliver the needs of the client.
What You’ll Be Doing
As a Project Manager at ZIO, you will serve as the primary point of coordination and accountability for assigned projects. You will work under the Operations Manager and be responsible for ensuring your projects move forward with clarity, urgency, and follow-through.
This role is not just about keeping a schedule updated. It is about owning the outcome. The Project Manager is the primary interface with internal and external stakeholders and is responsible for keeping projects organized, resourced, communicated, and moving. Schedule, material, labor coordination, issue resolution, and proactive communication all sit with this role.
You Will
- Act as the primary interface for assigned projects with clients, general contractors, trades, owners’ representatives, and internal teams
- Own project execution from handoff through completion, including schedule, coordination, communication, and follow-through
- Work closely with the Operations Manager to ensure projects are aligned with company priorities, standards, and accountability expectations
- Coordinate with engineering, purchasing, programmers, field technicians, lead technicians, and other stakeholders to keep projects on track
- Ensure materials, labor resources, and information are ready when needed
- Identify risks, gaps, and issues early, then drive them toward resolution before they escalate
- Lead project communication internally and externally with professionalism, accuracy, and urgency
- Maintain strong documentation and keep project information current in company systems
- Review project scope, labor, and progress regularly to help protect execution quality and profitability
- Support change order management, scheduling updates, closeout, and completion of project deliverables
- Hold yourself and others accountable to commitments, deadlines, and next steps
We’re looking for someone who sees project management as ownership, not administration. You know how to keep people aligned, spot problems early, follow through on commitments, and drive progress without drama or excuses. You are organized, professional, and steady under pressure. You do not wait to be told what to follow up on.
Required Qualifications
You likely fit this role if you:
- Have experience managing projects in a fast-paced, detail-oriented environment
- Are comfortable being the person accountable for schedule, communication, coordination, and execution
- Can manage multiple moving parts without letting details fall through the cracks
- Communicate clearly and professionally with clients, contractors, and internal teams
- Know how to push when needed while still maintaining strong working relationships
- Take pride in being proactive rather than reactive
- Understand that strong documentation and follow-through are part of doing the job well
- Can lead through accountability, clarity, and consistency
- 3 years in project management, construction coordination, AV integration, low-voltage, or a related field
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities while maintaining follow-through
- Proficiency with Microsoft Office and standard business/project tools
- Ability to work on-site and coordinate effectively with field and office teams
- Experience in commercial AV, lighting control, low-voltage, construction, or a related technical environment
- Experience coordinating with general contractors, subcontractors, and other trades
- Familiarity with project scheduling, change orders, procurement coordination, and job documentation
- Experience working with ERP/CRM/project tracking systems
- Ability to read plans, understand scope, and coordinate technical project details at a practical level
- Exposure to platforms such as Lutron, Crestron, Q-Sys, Biamp, or similar systems
- PMP, CTS, or similar credentials are a plus
ZIO believes that the key to keeping great talent is treating them well. We realize it isn’t all about money. Some of the benefits we offer:
- Paid training, certifications, and industry events
- Semi-annual career coaching and development to help you achieve your long-term goals
- Retirement matching
- Health, Dental, Vision, and Disability Insurance
- Paid Holidays & Time Off
- Company events such as go-kart racing, bowling, and other events you can help organize on a quarterly basis
- Profit sharing
How To Apply & What Happens Next
We receive a significant number of applications and we’re a small team. That means you need to stand out to actually get reviewed by the hiring manager. Please follow these steps carefully or your application likely won’t get to a hiring manager.
Step 1
Write a brief cover letter and answer the following questions.
- In your own words, what is the role of a project manager in a technical or construction-oriented company, and why does that role matter to project success?
- This role requires being the primary point of accountability for schedule, communication, materials, labor coordination, and issue resolution. Tell us about a time when “the buck stopped with you” on a project. What was your responsibility, how did you manage it, and what was the outcome?
- Describe a time when you identified a problem early and addressed it before it escalated. What did you notice, what action did you take, and what would have happened if you had waited?
- Strong project managers do not make excuses when details are missed, schedules slip, or issues arise. Tell us about a time you were personally responsible for a mistake, delay, or missed expectation. How did you handle it, and what did you change afterward?
- In this role, you will sometimes need to push back on scope creep, unclear direction, or unrealistic expectations while still maintaining a strong working relationship. Tell us about a time you had to do that. How did you approach it?
- Feel free to add anything else you think we should know while reviewing your application. This is your chance to stand out and get noticed.
Apply with a combined document including your cover letter, answers to the above questions, and your resume.
Step 3
Use this link to complete the predictive index assessment:
https://assessment.predictiveindex.com/bo/6M3D/ZIOCommercialProjectManager_Mar2026_19758
Step 4
If you are successful in demonstrating that you have what it takes for this role, you’ll go through a structured interview process, including video meetings and on-site interviews.
We’ll send regular updates on where things stand with your application. From application to offer, the timeline varies, but we’ll be happy to tell you where we stand in the process.
If you read this far, let us know that when you apply. We sincerely look forward to hearing from you.
ZIO is an Equal Opportunity Employer and a Drug-Free Workplace.