What are the responsibilities and job description for the Service Now Admin position at Zfinity Global?
ServiceNow GRC / IRM Admin — Recruiter Intake Notes
What This Person Does
This person owns and supports the ServiceNow GRC / IRM platform used by risk, compliance, audit, controls, business continuity, and/or security teams.
They are not necessarily a developer. The right candidate is more of a GRC systems administrator / analyst who can configure the platform, clean up workflows, support users, manage data, build reports, and translate risk/compliance needs into ServiceNow changes.
Best-Fit Candidate
Look for someone who has done one of these:
What This Person Does
This person owns and supports the ServiceNow GRC / IRM platform used by risk, compliance, audit, controls, business continuity, and/or security teams.
They are not necessarily a developer. The right candidate is more of a GRC systems administrator / analyst who can configure the platform, clean up workflows, support users, manage data, build reports, and translate risk/compliance needs into ServiceNow changes.
Best-Fit Candidate
Look for someone who has done one of these:
- ServiceNow Admin with GRC/IRM experience
Best match, but smaller candidate pool. - GRC/Risk Systems Analyst who has used ServiceNow IRM/GRC
Also strong. May not have “admin” in their title. - Risk, audit, compliance, or controls person who owns a GRC tool
Possible fit if they have supported tools like ServiceNow, Archer, AuditBoard, LogicGate, MetricStream, OneTrust, etc.
Must-Haves
- Hands-on experience with ServiceNow or another major GRC/risk/compliance tool
- Understanding of risk, compliance, controls, audit, business continuity, or third-party risk
- Ability to support users, troubleshoot issues, manage data quality, and improve workflows
- Experience with reports, dashboards, forms, fields, notifications, roles, or access
- Strong communication skills with both business users and technical teams
Nice-to-Haves
- ServiceNow IRM/GRC experience
- ServiceNow BCM experience
- Banking, financial services, insurance, healthcare, or regulated industry background
- ServiceNow Certified System Administrator
- Experience with SOX, NIST, ISO, SOC 2, internal audit, control testing, or issue remediation
Salary : $70