What are the responsibilities and job description for the Account Manager position at ZF?
Req ID 84689 | Auburn Hills, United States ZF CV Systems North America LLC
About the team:
The Sales Team is a dynamic, customer-focused group that drives successful product launches, maintains strong customer relationships, and supports strategic account growth. They collaborate closely with engineering, quality, purchasing, and supplier partners to ensure seamless order processes and aligned priorities. With deep commercial vehicle expertise and strong cross-functional coordination, the team consistently delivers valuable insights, smooth execution, and high-quality service to customers.
What you can look forward to as an Account Manager:
- Manage sales activities for assigned North American customers and market segments.
- Build strong relationships with customer Purchasing, Engineering, and other key stakeholders to protect existing business and develop new opportunities.
- Support customer and internal discussions related to Quality and Logistics as needed.
- Conduct regular virtual and onsite customer meetings, traveling 10 -25%
- Collaborate with internal teams (Application Engineering, Product Management, Customer Center) to prepare and deliver timely RFQ responses.
- Oversee project execution, coordinating cross-functional teams and escalating issues when necessary.
- Address technical and commercial issues proactively, driving resolutions and aligning internal resources to meet targets.
- Support operational planning, forecasting, and pricing activities, including schedule reviews, deviation analysis, and commodity/FX adjustments.
Your Profile as an Account Manager:
- Bachelor's Degree
- 6 years of progressive experience in OE sales or a related sales field. Commercial vehicle experience preferred
- Deep understanding of commercial vehicle business, market trends, and innovation
- Technical/Sales background, as well as solid experience managing multidisciplinary teams with high levels of ambiguity/uncertainty
- Proficient in Microsoft Office Suite
- Strategic & critical thinking required, with the ability to draw a vision for the account
- Strong negotiation skills and ability to work independently
Why you should choose ZF:
- A supportive collaborative team environment
- Annual Incentive Plan
- Paid Vacation
- Personal Time
- 401k Plan
- Health Care Benefits
- Paid Holidays
- A strong diversity culture
- Supportive Employee Groups and community outreach activities
Be part of our ZF team as Account Manager and apply now!
Contact
Bethany Vijayakumar
DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran