What are the responsibilities and job description for the Microsoft Dynamics 365 Developer position at Zettalogix INC?
Job: Microsoft Dynamics 365 Developer Location: Trenton, NJ - 3 days per week onsite Hours Per Week: 40 Project Start: 10/5/2026 Project Duration: 12 months with extension expected
Candidates must be local to Trenton, NJ as all interviews will be onsite. No requests for remote/webcam interviews will be accomodated. Role is hybrid - 3 days per week onsite, non-negotiable
Job Description
We are looking for a Microsoft Dynamics 365 Developer to support the development, configuration, maintenance, and enhancement of Microsoft Dynamics 365 CRM business solutions for a New Jersey state government agency. This position will be Hybrid in Trenton, NJ, with employees expected to work onsite 3 days per week.
What You'll Do
Design, develop, configure, and maintain Microsoft Dynamics 365 CRM solutions using industry best practices
Implement Dynamics 365 entities, workflows, business process flows, forms, views, dashboards, reports, and web resources
Configure and customize Dynamics 365 CRM while maximizing the use of out-of-the-box functionality and minimizing custom code where appropriate
Develop custom solutions utilizing C#, .NET, JavaScript, HTML, SQL Server, plug-ins, and the xRM framework
Design, build, and support integrations using Dynamics CRM APIs, REST/ODATA services, SOAP endpoints, and related technologies
Configure security models including business units, teams, security roles, and web roles
Develop and maintain SSRS reports and dashboards to support business operations and decision-making
Troubleshoot and resolve Dynamics CRM application, integration, and performance issues
Collaborate with business stakeholders to gather requirements, identify process improvements, and recommend technology solutions
Analyze existing business processes and system functionality to improve operational efficiency and user experience
Create functional and technical documentation, knowledge transfer materials, FAQs, and support documentation
Review existing data structures and design new data models to support evolving business requirements
Evaluate and map legacy data for CRM migration initiatives
Create test cases, execute testing activities, document results, and support user acceptance testing
Partner with technical teams and project stakeholders to support application enhancements, upgrades, and new implementations
Assist in the development of business cases, project documentation, and change management activities
What You'll Need
Required
5 years of experience developing Microsoft Dynamics CRM solutions
2 years of experience configuring and developing custom solutions in Microsoft Dynamics 365 CRM
Strong experience with Dynamics CRM 2016 and/or Dynamics 365 CRM platforms
Experience developing customizations using C#, .NET, JavaScript, HTML, and SQL Server
Experience with Dynamics CRM APIs, REST/ODATA services, and SOAP endpoints
Experience creating and registering custom plug-ins and add-ins within Dynamics CRM
Strong understanding of Dynamics 365 CRM entities, workflows, business process flows, forms, views, dashboards, and security architecture
Experience designing, configuring, and implementing Dynamics 365 CRM and xRM solutions
Knowledge of Microsoft 365 platform integrations, including SharePoint
Experience with XrmToolBox, Ribbon Workbench, form scripting, and other Dynamics CRM development tools
Experience troubleshooting application issues and optimizing system performance
Strong requirements gathering, business analysis, and documentation skills
Experience designing relational data models and supporting data migration initiatives
Ability to communicate effectively with both technical and non-technical stakeholders
Preferred
Bachelor's Degree in Computer Science or similar concentration
Experience with Dynamics 365 Field Service / Field Operations modules
Experience developing custom workflows and advanced automation solutions
Experience with enterprise CRM implementation or migration projects
Experience creating complex SSRS reports and dashboards
Knowledge of software development lifecycle (SDLC) methodologies
Experience supporting healthcare, clinical, quality, utilization management, or highly regulated business environments
Experience leading workshops, training users, and facilitating solution design sessions
Microsoft Dynamics 365 certifications