What are the responsibilities and job description for the Problem Solvers position at Zerorez Carpet Cleaning Idaho?
Company Description
Zerorez Carpet Cleaning Idaho is proud to be the region's only no-soap cleaning company, offering a patented cleaning process that is both green and non-toxic. Specializing in cleaning and protecting living surfaces in homes and offices, Zerorez is dedicated to providing a healthier, more effective solution for customers. With a science-backed approach to cleaning, Zerorez has been at the forefront of eco-friendly practices, delivering exceptional results with innovative technology. Located in Boise, ID, our mission is to offer exceptional cleaning services that redefine industry standards.
Role Description
We are seeking a dedicated and proactive Problem Solver to join our team in a full-time, on-site position in Boise, ID. This role involves assessing cleaning challenges in homes and offices, applying our patented cleaning technology, and ensuring exceptional customer satisfaction. Daily responsibilities include maintaining equipment, adhering to safety guidelines, addressing customer inquiries with professionalism, and ensuring the quality of services delivered. As a Problem Solver, you will play a critical role in providing top-tier cleaning solutions that align with Zerorez standards.
Qualifications
- Strong problem-solving skills and a solution-oriented mindset
- Excellent customer service and communication skills to interact effectively with clients
- Ability to work autonomously and manage tasks efficiently
- Physical stamina to perform cleaning tasks and handle equipment
- Basic mechanical aptitude to maintain and troubleshoot cleaning equipment
- Attention to detail and a commitment to upholding high-quality standards
- Valid driver’s license and a clean driving record
- Previous experience in cleaning services or a related field is a plus but not required