What are the responsibilities and job description for the Lead Forward Deployed Engineer position at Zep AI (YC W24)?
Zep is the context engineering platform for AI agents. We solve one of the hardest problems in production AI: getting the right context to agents at the right time. Our platform builds context graphs from conversations and business data, then assembles personalized, token-efficient context with sub-200ms retrieval. Three lines of code to production.
We're a seed-stage company (YC W24) with 50% month-over-month ARR growth, 240 customers including Fortune 500s, and a well-capitalized balance sheet. Graphiti, our open-source temporal context graph engine, has 24,000 GitHub stars and is becoming foundational infrastructure for agent memory.
We’re hiring a Forward Deployed Engineer to own technical delivery for strategic customer deployments, from first prototype to stable production. You’ll work directly with customer engineering teams, ship production code, and turn repeatable patterns into improvements to the product and deployment playbook.
Responsibilities
Benefits: Health, Dental, Vision Insurance; 401K match; Phone Benefits
We're a seed-stage company (YC W24) with 50% month-over-month ARR growth, 240 customers including Fortune 500s, and a well-capitalized balance sheet. Graphiti, our open-source temporal context graph engine, has 24,000 GitHub stars and is becoming foundational infrastructure for agent memory.
We’re hiring a Forward Deployed Engineer to own technical delivery for strategic customer deployments, from first prototype to stable production. You’ll work directly with customer engineering teams, ship production code, and turn repeatable patterns into improvements to the product and deployment playbook.
Responsibilities
- Own end-to-end delivery for strategic deployments: scope, design, build, rollout, stabilize.
- Embed with customer engineers to integrate Zep into real systems: data, APIs, auth, infra.
- Ship production code: integrations, reference implementations, performance and reliability fixes.
- Help level up the FDE function: coach newer FDEs on execution, review designs/code when useful, and capture repeatable patterns.
- Strong production engineering background. You can own architecture plus implementation.
- Comfortable working across customer stacks and cloud primitives (AWS or GCP, Docker, networking basics).
- Fast debugging and strong operational instincts in messy, real environments.
- Can lead by doing: clear communicator who can run customer working sessions and coach junior FDEs in the flow of work.
Benefits: Health, Dental, Vision Insurance; 401K match; Phone Benefits
Salary : $175,000 - $250,000