What are the responsibilities and job description for the Medical Admin Assistant position at Zenith Primary and Urgent Care?
We are looking for an organized, detail-oriented and professional individual to provide administrative assistance and front desk support in our Clinic in Marlborough. The role offers the opportunity for growth and competitive compensation.
Responsibilities:
- Greet patients warmly and manage check-in procedures at the front desk.
- Completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.
- Schedule appointments efficiently, including specialist referrals when necessary.
- Utilize administrative skills to handle call processing and communicate effectively with patients and clinicians.
- Assist in maintaining care plans by monitoring appointment logs and following up with patients for necessary visits.
- Assist in billing and daily charge tasks.
- Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction.
- Manage prompt communication with patients and specialist offices via phone or fax or text messages.
- Keep the reception area organized and tidy, creating a welcoming environment for patients
- Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.
- Provide support to the clinical staff and administration, ensuring smooth office operations.
- Utilize Portuguese or Spanish language skills to assist bilingual patients effectively.
Experience:
- Prior experience in a clinical setting.
- Proficiency in Microsoft Office software.
- Bilingual proficiency, especially in Portuguese or Spanish, is preferred.
- Strong organizational skills and attention to detail.
- Ability to handle front desk responsibilities with high integrity and professionalism.
Join us in delivering excellent patient care and contribution to the community's wellbeing!
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Paid training
Application Question(s):
- Are you available to work on two weekends in a month?
- Are you available for a 8AM to 7PM shift on 2-3 weekdays in a week?
Language:
- Spanish or Portugese? (Preferred)
Ability to Commute:
- Marlborough, MA 01752 (Preferred)
Work Location: In person
Salary : $19 - $24