What are the responsibilities and job description for the Shipping Coordinator position at Zellerfeld Shoe Company Inc.?
Your mission
The Shipping Coordinator plays a key role in ensuring Zellerfeld customers receive their products quickly, accurately, and in excellent condition. This role is responsible for preparing finished goods for shipment, executing shipping processes in our systems, and ensuring quality checks are completed before orders leave the facility.
Key Responsibilities
Zellerfeld is revolutionizing the footwear industry with the world’s first 3D-printing technology for fully customizable shoes. Our goal is simple: printed shoes on every foot. We’re a passionate team of engineers, designers, and innovators, questioning the status quo and disrupting traditional manufacturing processes. Backed by founders, influencers, and celebrities who believe in our vision, we’re committed to making a lasting, positive impact—not just on the footwear industry, but on the world.
The Shipping Coordinator plays a key role in ensuring Zellerfeld customers receive their products quickly, accurately, and in excellent condition. This role is responsible for preparing finished goods for shipment, executing shipping processes in our systems, and ensuring quality checks are completed before orders leave the facility.
Key Responsibilities
- Follow all safety and quality protocols during the packing and shipping process.
- Receive finished products from production and verify quality against SOP standards.
- Prepare and package orders, including labeling, wrapping, and boxing per procedure.
- Generate customer cards, designer labels, and shipping documents using company systems (CloudUI, SendCloud).
- Ensure correct accessories (e.g., socks, inserts) are included per order specifications.
- Accurately apply shipping labels and customs documentation when required.
- Maintain shipping supplies (boxes, tape, labels) and notify team lead when stock is low.
- Place completed shipments on the correct conveyor or designated area for carrier pickup.
- Support continuous improvement by reporting errors, inefficiencies, or improvement ideas.
- Required: Fluency in English (written and spoken).
- Ability to follow detailed step-by-step instructions with accuracy.
- Strong attention to detail and commitment to quality.
- Reliability, punctuality, and ability to work in a fast-paced environment.
- Basic computer literacy (experience with shipping or ERP systems a plus).
- Previous logistics, shipping, or warehouse experience is helpful but not required.
- Physical ability to stand, lift, and move boxes during the shift.
- Based in Austin or surroundings.
- Opportunity to join a fast-growing, innovative company shaping the future of footwear.
- Hands-on training with clear SOPs and structured onboarding.
- A supportive, international team culture with opportunities for growth.
- Contribution to a sustainability-driven company making a real impact.
Zellerfeld is revolutionizing the footwear industry with the world’s first 3D-printing technology for fully customizable shoes. Our goal is simple: printed shoes on every foot. We’re a passionate team of engineers, designers, and innovators, questioning the status quo and disrupting traditional manufacturing processes. Backed by founders, influencers, and celebrities who believe in our vision, we’re committed to making a lasting, positive impact—not just on the footwear industry, but on the world.