What are the responsibilities and job description for the Scrum Master position at Zeektek?
Role Summary
The Scrum Master enables one or more DWX product squads to deliver high quality digital employee experiences—spanning collaboration (M365/Teams/SharePoint/Viva), endpoint & identity, and workplace productivity platforms. This position will coach the team on agile principles, foster a culture of continuous improvement, remove impediments, and ensure reliable, incremental delivery against clear business outcomes such as employee experience, adoption, reliability, and supportability.
Minimum Qualifications
• 3–5 years as a Scrum Master or Agile Delivery Lead supporting platform or product teams.
• Demonstrated experience facilitating Scrum events and applying lean/Kanban for flow.
• Proficiency with Azure DevOps or Jira for backlogs, boards, dashboards, and reporting.
• Strong servant leadership, facilitation, conflict resolution, and coaching skills.
• Ability to navigate dependencies across security, networking, identity, endpoint, and collaboration services.
• Excellent written/verbal communication and stakeholder management.
Preferred Qualifications
• Certifications such as PSM I/II, CSM, SASM, or Kanban (KMP). SAFe experience is a plus.
• Hands on familiarity with Microsoft 365 ecosystem (Teams, SharePoint, OneDrive, Viva, Power Platform) and endpoint management (Intune/Autopilot).
• Exposure to ITSM/ITIL practices (incident, problem, change) and service reliability/SRE concepts.
• Experience in regulated or enterprise environments (e.g., healthcare, finance, public sector).
• Comfort with value/metric frameworks: OKRs, DORA/accelerate metrics, DEX/EX, CSAT/NPS.
Salary : $50 - $55