Service Coordinator

Job Description

Responsible for the organization and administrative tasks in employee’s specified work group. Mainly supports internal employees as well as external customers.

• Coordinate all project documents including document/drawing control and project file management.
• Assists in the customer quoting process to ensure that each customer receives what they are requiring.
• Enter customer inquiries and quotes.
• Generate sales orders.
• Updates and manages technician paperwork.
• Assist with scheduling jobs and safety trainings.
• Researche outstanding billing issues.
• Issues shop releases and shipping lists to the shop for production purposes.
• Creates various project documents using Word, Microsoft Project, and Excel.
• Performs administrative duties such as shipping and receiving, coordinating meetings, filing, organizing, and making copies when needed.
• Produces a variety of reports as deemed necessary.
• Assist with gathering receipts, reports, and other information for invoicing purposes.
• Make travel arrangements.
• Schedule new hire training including booking meeting rooms, ordering office supplies, ordering uniforms, and producing agendas.
• Assist with managing service truck inventory.
  
  

Qualifications

Bachelors degree preferred. Previous office experience is a plus. Advanced organizational and writing skills are preferred. Ability to work efficiently in a fast-paced environment. Intermediate knowledge of Word and Excel is preferred but not required.