Order Management Pharmacy Technician

Order Management Pharmacy Technician

Reports to: Pharmacy Operations Leadership

About Zeal Specialty Pharmacy

At Zeal Specialty Pharmacy, we’re on a mission to make specialty care truly special—for patients, providers, partners, and one another. We are a nationally licensed, multi-accredited specialty pharmacy built on innovation, empathy, and purpose, dedicated to optimizing the patient experience through a combination of advanced technology and deeply human care. Our work goes beyond dispensing medications—we deliver clarity, confidence, and compassion at every step of the specialty journey.

Why Work for Zeal

At Zeal, every role matters because every person matters. Our culture is rooted in hospitality, excellence, innovation, character, and ambition, and those values guide how we serve patients and how we support one another as colleagues.

You’ll join a collaborative, people-first team that treats pharmacists as trusted professionals, values accuracy and integrity, and believes great care happens when individuals feel respected, supported, and empowered to do meaningful work. If you’re looking for a stable, purpose-driven environment where your expertise is valued and your work makes a real difference, Zeal is the place to grow your career.

About the Role

The Order Management Pharmacy Technician – Operations is responsible for supporting pharmacy operations through prescription processing, data entry, prescription retrieval and medication fulfillment activities. This role works closely with pharmacists to ensure compliance, accuracy, and efficient workflow management

Responsibilities

· Data entry of patient, prescriber and prescription information

· Process and verify incoming prescription orders accurately and efficiently.

· Maintain accurate patient and prescription records in pharmacy management systems.

· Coordinate with pharmacists to clarify prescription details and resolve any discrepancies.

· Coordinate with the pharmacy team to prioritize and process orders based on urgency and patient needs.

· Ensure compliance with state, federal, and company regulations governing pharmacy operations.

· Participate in quality assurance activities to maintain high standards of service.

Qualifications

· High school diploma or equivalent; additional education or certification in pharmacy technology preferred.

· Registered with PA State board of Pharmacy or willing to get registered within 30 days of employment

· Minimum of 1-3 years of experience in a pharmacy setting, preferably with a focus on operations

· Strong knowledge of pharmacy procedures

· Excellent organizational and multitasking skills.

· Proficient in pharmacy management software and other relevant computer applications.

· Exceptional communication and interpersonal skills.

· Ability to work independently and as part of a team in a fast-paced environment.

· Detail-oriented with a high degree of accuracy.