What are the responsibilities and job description for the Front Desk Receptionist position at Zeal-2-Heal/UrgentCare2Go?
Front Desk Receptionist (Medical Office)
Location: 1604 14th Street. Brownwood, TX 76801
Job Type: Full-Time
About Us:
We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our medical office team. This role is essential in creating a positive patient experience while ensuring efficient front office operations. The ideal candidate is comfortable multitasking, has strong communication skills, and has experience with insurance verification and patient scheduling.
Responsibilities:
- Verify patient insurance eligibility and benefits before appointments
- Answer incoming phone calls and assist patients professionally and efficiently
- Schedule, reschedule, and confirm patient appointments
- Check patients in and out for visits
- Collect and update patient demographics and insurance information
- Handle appointment reminders and follow-up calls
- Maintain accurate documentation within the EMR system
- Support front office operations and assist with administrative tasks as needed
Qualifications:
- Previous front desk, receptionist, or medical office experience preferred
- Experience with insurance verification strongly preferred
- Strong phone etiquette and customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable using EMR systems and basic computer programs
- Excellent communication and attention to detail
- Bilingual (preferred but not required)
What We’re Looking For:
- Professional and welcoming attitude
- Strong organizational skills
- Reliable attendance and punctuality
- Ability to work independently and as part of a team
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $15 - $18