NetSuite Consultant

Position Summary

Responsible for managing client NetSuite implementation projects, providing ongoing NetSuite support, and delivering development solutions within NetSuite. This role ensures client satisfaction, meets productivity targets, and maintains relevant certifications and technical expertise.

Key Responsibilities

1. Project Management

• Lead project planning and execution
• Conduct client and internal meetings
• Coordinate communications and manage resources
• Maintain accurate project updates and documentation
• Ensure all time is captured and posted correctly
• Deliver projects on time and within budget
• Perform post-project reviews
• Ensure team is available and, if necessary, on site during go live
• Prepare issue lists
• Communicate implementation to support transition processes clearly

2. Client Support

• Respond promptly to client requests
• Provide immediate solutions when possible or create support tickets (for efforts exceeding 15 minutes)
• Confirm requirements
• Prepare time-based or formal quotes as needed
• Accurately track and enter time
• Provide consistent status updates
• Document solutions thoroughly
• Follow up to ensure resolution and client satisfaction
• Identify additional client needs

3. Development

• Design, test, and verify custom solutions
• Deliver solutions that exceed client expectations
• Demonstrate completed solutions to clients
• Document development work
• Track time accurately
• Follow up to ensure resolution and client satisfaction
• Review actual vs. estimated time
• Share new skills, tools, and solutions with the team
• Participate in peer reviews
• Contribute reusable solutions to internal libraries
• Implement fixes and enhancements as required

4. Optimization & Continuous Improvement

• Prioritize and manage issue lists
• Identify process automation opportunities
• Identify future projects
• Identify relevant courses and learning opportunities
• Maintain NetSuite certifications

Systems & Tools

• NetSuite
• JavaScript and Developer Toolkit
• GitHub

Required Training & Skills

• JavaScript
• NetSuite SuiteScript experience
• 3 years of NetSuite experience
• NetSuite certified preferred

Performance Metrics

• Projects delivered on time and within budget
• Billable and productive hours
• Client satisfaction and team feedback
• Response and resolution times

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• NetSuite: 3 years (Required)

Location:

• Wayzata, MN 55391 (Preferred)

Ability to Commute:

• Wayzata, MN 55391 (Required)

Work Location: In person

Salary : $80,000 - $110,000