Residential Property Manager

Position Summary

The Property Manager is responsible for managing all day-to-day operations of a large apartment community in downtown Akron, OH. This position leads and directs a team of leasing consultants and maintenance professionals focused on driving value at the properties by increasing occupancy rates, maintaining the overall community appearance, and delivering a high-quality living experience for our tenants.

Essential Job Functions

• Oversees the daily operation of the leasing and service departments by focusing efforts on maintaining high levels of retention, community appearance, and overall customer service levels with tenants
• Manages operations to ensure the community is profitable and operates within its approved annual operating budget
• Develops and maintains strong relationships with customers, prospects, residents, vendors and employees
• Performs market surveys to ensure product offerings are competitively priced
• Prepares periodic reports and updates on the condition of the property for company leadership on a regular, ongoing basis
• Coaches, trains, and manages the performance of all on-site employees, including the approval of employee schedules and time cards
• Ensures all employees are following operational policies and procedures
• Coordinates work performed by vendors and oversees capital improvement projects
• Performs administrative functions including the verification and submission of invoices to the AP department, collection and posting of rents, management of daily operational data software, and facilitating the eviction process
• Assumes additional responsibilities and performs special projects as required

Required Qualifications

Education, Training and or/ Experience

Associate’s degree with three plus years of property management experience in a large-scale, residential apartment community.

Knowledge, Skills, and Personal Characteristics

• Strong verbal and written communication skills
• Displays a positive, friendly and professional attitude with a strong focus on customer service
• Excellent organizational skills and attention to detail
• Demonstrated management and leadership abilities
• Proficient with residential property management technology programs and Microsoft Office products, including Excel
• General knowledge and understanding of accounting principles with an ability to read and interpret financial statements
• Proven ability to form relationships with internal business partners and external partners

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person