What are the responsibilities and job description for the Inside Sales Representative position at Zaleski's Exterior Building Material?
Qualifications
Must be able to communicate and follow-up with co-workers, customers, and vendors
Must be able to learn and retain vast amounts of product information
Must be able to work with customers and help them to better understand our products
Experience in a team-based environment
Previous Face-to-Face Customer Service Experience
Experience in Home Improvement Center or knowledge of building materials
Experience using QuickBooks not required but preferred
Responsibilities
If you enjoy building relationships, talking to people, and building lasting relationships with customers, this may be the job for you!
As an Inside Sales Representative, you will develop and maintain face-to-face relationships with customers by promoting products, providing day-to-assistance, and generating sales for a building materials industry leader
From customers to contractors, you play an important role in recommending materials and tools for projects of all sizes
You must thoroughly understand the product line and field application to accurately answer questions to homeowners and contractors who may become potential customers
Receive and process requests directly from customers (via telephone, email, and face-to-face) for price quotations, product availability, orders, material returns, billing corrections, product information, order changes, and cancellations. Answers incoming calls and emails regarding our products in a timely fashion
Quickly and smoothly resolve customer complaints and problems
Generate price quotations in a timely manner
Maintain accurate and up to date "open sales order" files in computer system
Sustain a working technical knowledge of building products
Perform other duties as assigned
Job Type: Full-time
Pay: $30,609.00 - $74,479.00 per year
Benefits:
- Paid time off
Experience:
- Working in the building materials industry: 3 years (Preferred)
Work Location: In person
Salary : $30,609 - $74,479