What are the responsibilities and job description for the Seasonal Sales Associate position at Zales Jewelers?
Company Description Zales Jewelers is a contemporary jewelry retailer focused on helping customers express their personal style every day, not just for special occasions. From earrings to anklets, Zales offers a wide range of pieces designed to make a statement from head to toe. The brand encourages customers to explore and play with precious materials to find jewelry that reflects who they are. Team members help shoppers discover pieces that complement their look and celebrate individuality.
Role Description This part-time, on-site Seasonal Sales Associate role is based at the Zales Jewelers store in Woodburn, OR. The Seasonal Sales Associate supports customers throughout their shopping experience, including greeting guests, understanding their needs, and recommending jewelry that matches their style and budget. Day-to-day responsibilities include maintaining product knowledge, assisting with sizing and adjustments, processing sales transactions, and handling returns and exchanges in accordance with store policies. The associate helps keep displays clean, organized, and visually appealing, restocks merchandise, and monitors inventory levels. This role may also involve meeting sales goals, supporting promotional events, and collaborating with team members to ensure a welcoming and inclusive store environment.
Qualifications
- Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with a diverse range of customers.
- Sales and retail skills, including basic selling techniques, product recommendation, and comfort working with sales goals or performance metrics.
- Organization and attention to detail, with the ability to maintain neat merchandise displays and accurately handle cash and point-of-sale transactions.
- Ability to learn and retain product knowledge, including materials, styles, and care instructions for jewelry items.
- Reliable time management skills, including punctuality, flexibility to work evenings, weekends, and holidays, and the ability to handle peak seasonal traffic.
- Basic math and computer skills for processing payments and using store systems.
- Ability to stand for extended periods and perform light physical tasks such as stocking and arranging displays.
- Previous retail or customer-facing experience is preferred but not required; interest in jewelry or fashion is a plus.