What are the responsibilities and job description for the Key Holder position at Zadig & Voltaire?
*** NEW STORE OPENING- ZADIG & VOLTAIRE BELMONT OUTLET ***
Hiring for multiple roles:
Full Time Keyholder
Part Time Keyholder
Company Profile
Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms.
Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.
As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.
Keyholder (full time and part time)- $18 an hour
The Role
We are looking for a sales driven and fashion-forward Key Holder at our NEW BELMONT OUTLET. This role requires excellent communication, organization and planning skills. You will support the Sales team and General Manager in driving sales and maximizing profit opportunities for the store, ensuring the team consistently meets all KPIs. You will be accountable for supporting all members of the team within the store. You will be required to train and coach colleagues to ensure that all company procedures and standards are adhered to. You are fully responsible for running the store when the manager is off. You inspire and lead teams to deliver a high standard of customer service and demonstrate the Zadig & Voltaire spirit.
Hourly commission compensation. Wardrobe and other benefits also included.
Responsibilities
- Manage your team to reach and exceed the store targets as outlined by the AGM/GM.
- Maintain a consistent floor presence to help maximize selling opportunities.
- Create a positive and rewarding client experience by ensuring that the customer takes priority at all times.
- Deliver outstanding personal customer service experience while complying with standards.
- Fully support and align with all key business initiatives and new product launches.
- Strong clientele development and customer data collection skills.
- Ability to build strong relationships while personalizing future client development opportunities.
- Utilize the available marketing tools to engage current and new business and drive sales.
- Embrace and utilize technology to enhance customer experience.
- Demonstrate a passion for the luxury sector and knowledge of industry, market and fashion trends.
Requirements
- 2 years of experience working within a retail sales environment; luxury retail experience is a plus.
- You are fully flexible
- Proven track record in Customer / Clientele Sales and achieving results.
- Focused on achieving the sales targets/goals.
- Providing excellent customer service and interested in exceeding customer expectations.
- Knowledge of team management, training and techniques.
- Knowledge of Retail POS system, MS Office and Google Docs.
- Demonstrate the ability to manage priorities, multi-task and pay close attention to details.
- Strong verbal, written and communication skills.
- You are able to provide references
Pay: $18.00 per hour
Work Location: In person
Benefits:
Sick pay, Employee discountsSalary : $18