PM Room Attendant

About Zachry Hospitality

Based in San Antonio, Texas, Zachry Hospitality is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hospitality, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success:

We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things®  Every Person Matters®   This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service - gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Overview
The Room Attendant plays a vital role in delivering an exceptional guest experience by maintaining the highest standards of cleanliness, presentation, and comfort in guest rooms and public areas. This position requires attention to detail, discretion, and a genuine passion for luxury hospitality.

Essential Functions

• Clean, service, and prepare guest rooms to five-star hotel standards, ensuring immaculate presentation at all times
• Make beds with precision, replenish linens and amenities according to brand standards
• Inspect rooms for cleanliness, maintenance issues, and proper functionality; promptly report defects or damages
• Respect guest privacy and maintain strict confidentiality at all times
• Anticipate guest needs and respond to requests promptly, courteously, and professionally
• Follow established procedures for turndown service and special guest preferences
• Ensure all housekeeping equipment, trolleys, and storage areas are clean and well organized
• Comply with health, safety, and hygiene standards at all times
• Collaborate closely with supervisors, housekeeping teammates, and other departments to ensure seamless service

• Perform any other duties as assigned by management

Qualifications

• Previous experience in a luxury or five-star hotel preferred
• Strong attention to detail with a commitment to excellence
• Professional appearance and demeanor
• Ability to work efficiently while maintaining high quality standards
• Physically able to perform cleaning duties, including standing, bending, and lifting
• Good communication skills; basic English preferred (additional languages an asset)
• Flexible to work shifts, weekends, and holidays