Human Resources Coordinator ~Benefit & Recruitment Administrator

TITLE: Human Resources Coordinator ~ Benefit & Recruitment Administration

STATUS: Part time, Non-exempt

REPORTS TO: Director of Human resources

SALARY GRADE: 4

POSITION SUMMARY

The Human Resources Coordinator – Benefits & Recruitment Administration provides administrative and operational support to the Human Resources department while advancing the YWCA West Central Michigan’s mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

This role is primarily responsible for supporting employee benefits administration, recruitment coordination, onboarding, and HR compliance. The HR Coordinator serves as a trusted resource for employees and applicants by ensuring HR processes are efficient, compliant, equitable, and employee centered. This position plays a key role in creating a welcoming and supportive employee experience while maintaining confidentiality, professionalism, and a trauma-informed approach.

ESSENTIAL DUTIES & RESPONSIBILITIES

Recruitment & Onboarding Administration

• Support full-cycle recruitment activities, including posting job openings, coordinating interviews, and maintaining applicant tracking systems (ADP Recruiting, MI Talent Bank, indeed, and other recruitment platforms).
• Assist with pre-employment processes, including offer letters, background checks, fingerprinting, reference checks, and employment eligibility verification.
• Coordinate onboarding activities to ensure timely completion of new hire documentation, system access, orientation scheduling, and training assignments.
• Partner with hiring managers to support a welcoming, organized, and mission-aligned onboarding experience.
• Maintain recruitment records, candidate communications, and hiring documentation in accordance with organizational standards.

Benefits Administration

• Provide day-to-day administrative support for employee benefits programs, including medical, dental, vision, life insurance, retirement plans, HSA, EAP, and other benefit offerings.
• Support benefits enrollment, qualifying life event changes, open enrollment, and benefits-related communications.
• Serve as a resource to employees regarding benefits questions, enrollment deadlines, eligibility, and benefit platform navigation.
• Coordinate benefit file updates and ensure timely submission of enrollment and status changes to benefit vendors.
• Process and reconcile benefit-related invoices, including medical, retirement (403b), and HSA contributions, ensuring accuracy and timely payment.
• Assist with annual benefits reviews, open enrollment preparation, and employee education initiatives.

Employee Records & HR Administration

• Maintain accurate, complete, and confidential employee personnel files in compliance with federal, state, and organizational requirements.
• Update HR systems (ADP Workforce Now, Employee Navigator, BizStream, and other platforms) with employment changes, status updates, and employee data.
• Prepare employment verifications, HR correspondence, and routine HR documentation.
• Assist with audits, reporting, compliance reviews, and HR data requests.

Payroll & Compliance Support

• Provide administrative support related to payroll and timekeeping processes, including responding to employee questions and assisting with documentation corrections.
• Support compliance with employment laws, regulations, and organizational policies.
• Assist with policy acknowledgments, compliance tracking, required trainings, and HR communications.
• Ensure confidentiality and proper handling of sensitive employee information.

Employee Support

• Serve as a first point of contact for employee HR inquiries, ensuring timely responses and appropriate escalation when needed.
• Model professionalism, empathy, discretion, and strong customer service in all interactions.
• Support a positive, respectful, and inclusive workplace culture aligned with YWCA values.
• Perform other duties as assigned.

Core Competencies

This role aligns with the following SHRM Body of Applied Skills and Knowledge (BASK) competencies:

• Relationship Management – Builds trust, provides responsive support, and fosters positive employee relationships.
• Ethical Practice – Demonstrates integrity, confidentiality, and fairness in all HR activities.
• Communication – Communicates clearly, respectfully, and effectively with employees and leadership.
• HR Expertise (HR Knowledge) – Applies foundational HR principles related to benefits administration, recruitment, onboarding, and compliance.
• Equity & Inclusion (DEI Lens) – Supports inclusive practices aligned with the YWCA mission and values.
• Business Acumen – Understands how HR processes support organizational operations and service delivery.
• Consultation – Provides guidance and support while appropriately escalating issues.

Knowledge, Skills & Abilities

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 1–3 years of experience in human resources, benefits administration, recruitment, or administrative support required.
• Knowledge of HR processes, benefits administration, and employment laws preferred.
• Strong organizational, administrative, and time management skills.
• Excellent verbal, written, and interpersonal communication skills.
• Strong attention to detail with a high degree of accuracy and confidentiality.
• Proficiency in Microsoft Office Suite, HRIS platforms, and benefits administration systems.
• Ability to manage multiple priorities in a fast-paced environment while maintaining professionalism and discretion.
• Ability to interact effectively with all levels of the organization, external partners, vendors, and stakeholders.

Working Conditions

• Light work: primarily sedentary with occasional lifting of up to 20 pounds and frequent lifting of up to 10 pounds.
• Irregular work hours may occasionally be required, including early mornings, evenings, and weekends.
• Occasional regional travel during the workday may be required.
• May occasionally encounter agitated or emotionally distressed individuals.
• Requires strong analytical thinking, attention to detail, and effective written and verbal communication.

The YWCA is a trauma-informed, mission-driven organization committed to equity, empowerment, and dignity. The Human Resources Coordinator must work collaboratively in a fast-paced environment while maintaining compassion, professionalism, and confidentiality.

Equal Opportunity Statement

YWCA West Central Michigan is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace. We encourage applications from individuals of all backgrounds and lived experiences.

The information contained herein describes the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Pay: $21.00 - $24.00 per hour

Work Location: In person

Benefits:

Salary : $21 - $24