What are the responsibilities and job description for the Direct Service Advocate-HYPP-2nd -FT position at YWCA of Western Massachusetts?
Direct Service Advocate_HYPP-2nd Shift Full Time Springfield, MA, US
Requisition ID: 1980 Salary Range: \$21.00 To \$21.00 Hourly Department:
Holyoke Youth Parent Program Reports To: Program Director FLSA Status:
Non-Exempt Schedule: Full-time, 75 hours/bi-weekly; 3pm-11pm The YWCA of
Western MA is dedicated to eliminating racism and empowering women. The
YW provides a safe place for survivors of domestic violence and/or
sexual assault. Our programs and services include crisis shelter and
transitional housing for survivors and their families, counseling,
SAFEPLAN court advocacy, community education, supervised visitation, and
vocational training for youth ages of 17-24. The YWCA provides services
at several sites, including Holyoke, Northampton, Westfield, and our
primary Springfield campus. Position Purpose The Direct Service Advocate
(DSA) is responsible for providing support, advocacy and role modeling
to adult, teen and child program participants living in the YWCA\'s
residential programs. DSA\'s are part of a team model working with
peers, supervisors, clinicians and outside connections to best serve
program participants. DSA\'s support the agency mission and trauma
informed service model in order to provide safe, consistent and quality
Services To Vulnerable Populations. Essential Responsibilities Nurture
and support a milieu approach that is participant-guided, family-driven,
strengths-based, and trauma-informed; and embraces a framework of
empowerment and encouragement, engaging with 100% of individuals and
families that are on-site each shift; Encourage and support the
development of life skills, positive parenting and improved parent-child
interaction- 1:1 or group format to include recreational, educational,
and cultural or those that promote family engagement; Follow and
encourage the programs daily schedule and facilitate resident
participation and community responsibilities, taking into account
individualized plans for each participant; Ongoing individual resident
support with 85% of time on shift in direct service role providing face
to face contact and interaction with participant\'s and their children
in order to support; Ensure program procedures, rules, regulations and
policies are followed to ensure a safe and supportive living environment
including completion of 100% of all required safety sweeps (minimum of
four times) each shift to ensure premises including alarms, doors,
windows, appliances and bedrooms are all safe; To facilitate integration
into the program, provide orientation and emotional support to
participants upon arrival; To ensure participants are properly welcomed
to the program, prepares rooms for new families within 1-2 shifts from
previous exit; Provide daily information as it relates to data
collection and outcome measurements through the completion of 100% of
AWARDS logs prior to end of shift; Required documentation and daily
program communication including case notes, resident files and
communication logs, completing 100% of all documentation prior to the
end of shift; Perform regular job duties to be observed by new staff
during the job shadowing portion of program orientation; Engage with
residents at 100% of all meal times and ensure that participants clean
up the dining area prior to leaving as well as kitchen prior to cooking;
Ensure thorough communication of staff from shift to shift;
Qualifications A.A. or equivalent education or experience in a human
service field, preferred; At least one year of counseling and direct
service experience; Experience in a domestic violence setting;
Experience with survivors of gender-based violence and exploitation;
Experience addressing the impacts of decisions and actions on multiple
communities; Reliable transportation, safe driving record, and valid
driver\'s license required. Must be able to be covered by the agency\'s
insurance policy. Must be able to life 40 lbs.
Requisition ID: 1980 Salary Range: \$21.00 To \$21.00 Hourly Department:
Holyoke Youth Parent Program Reports To: Program Director FLSA Status:
Non-Exempt Schedule: Full-time, 75 hours/bi-weekly; 3pm-11pm The YWCA of
Western MA is dedicated to eliminating racism and empowering women. The
YW provides a safe place for survivors of domestic violence and/or
sexual assault. Our programs and services include crisis shelter and
transitional housing for survivors and their families, counseling,
SAFEPLAN court advocacy, community education, supervised visitation, and
vocational training for youth ages of 17-24. The YWCA provides services
at several sites, including Holyoke, Northampton, Westfield, and our
primary Springfield campus. Position Purpose The Direct Service Advocate
(DSA) is responsible for providing support, advocacy and role modeling
to adult, teen and child program participants living in the YWCA\'s
residential programs. DSA\'s are part of a team model working with
peers, supervisors, clinicians and outside connections to best serve
program participants. DSA\'s support the agency mission and trauma
informed service model in order to provide safe, consistent and quality
Services To Vulnerable Populations. Essential Responsibilities Nurture
and support a milieu approach that is participant-guided, family-driven,
strengths-based, and trauma-informed; and embraces a framework of
empowerment and encouragement, engaging with 100% of individuals and
families that are on-site each shift; Encourage and support the
development of life skills, positive parenting and improved parent-child
interaction- 1:1 or group format to include recreational, educational,
and cultural or those that promote family engagement; Follow and
encourage the programs daily schedule and facilitate resident
participation and community responsibilities, taking into account
individualized plans for each participant; Ongoing individual resident
support with 85% of time on shift in direct service role providing face
to face contact and interaction with participant\'s and their children
in order to support; Ensure program procedures, rules, regulations and
policies are followed to ensure a safe and supportive living environment
including completion of 100% of all required safety sweeps (minimum of
four times) each shift to ensure premises including alarms, doors,
windows, appliances and bedrooms are all safe; To facilitate integration
into the program, provide orientation and emotional support to
participants upon arrival; To ensure participants are properly welcomed
to the program, prepares rooms for new families within 1-2 shifts from
previous exit; Provide daily information as it relates to data
collection and outcome measurements through the completion of 100% of
AWARDS logs prior to end of shift; Required documentation and daily
program communication including case notes, resident files and
communication logs, completing 100% of all documentation prior to the
end of shift; Perform regular job duties to be observed by new staff
during the job shadowing portion of program orientation; Engage with
residents at 100% of all meal times and ensure that participants clean
up the dining area prior to leaving as well as kitchen prior to cooking;
Ensure thorough communication of staff from shift to shift;
Qualifications A.A. or equivalent education or experience in a human
service field, preferred; At least one year of counseling and direct
service experience; Experience in a domestic violence setting;
Experience with survivors of gender-based violence and exploitation;
Experience addressing the impacts of decisions and actions on multiple
communities; Reliable transportation, safe driving record, and valid
driver\'s license required. Must be able to be covered by the agency\'s
insurance policy. Must be able to life 40 lbs.
Salary : $21