What are the responsibilities and job description for the Front Desk Associate position at YWCA of the Quad Cities?
Overview
The YWCA of the Quad Cities is dedicated to providing essential services that support families in our community.
Summary
We are seeking a Front Desk Associate to join our team at the YWCA of the Quad Cities. In this role, you will be the first point of contact for families, members and visitors, providing exceptional customer service and administrative support. Your contributions will help create a welcoming environment that aligns with our mission.
Responsibilities
- Greet and assist visitors, ensuring a warm and welcoming atmosphere.
- Assist with membership questions and enrollment
- Front desk operations, including answering phones and responding to inquiries.
- Perform data entry tasks accurately and efficiently.
- Maintain organized records and files related to membership services.
- Provide information about programs and services to parents and guardians.
- Support staff with administrative tasks as needed to enhance operational efficiency.
- Handle money and provide receipts for payments.
Requirements
- Proven experience in customer service or front desk roles.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment.
- Familiarity with data entry processes is preferred.
If you are passionate about supporting families and making a difference, we invite you to apply for the Front Desk Associate position at the YWCA of the Quad Cities today!
Job Types: Part-time - evenings and weekends available
Pay: $15.00 - $15.25 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $15 - $15