What are the responsibilities and job description for the Front Desk Receptionist position at Family Eye Center?
Join Our Team! Family Eye Center is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to be the welcoming face of our practice. If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized while juggling multiple tasks, we would love to hear from you.
What You’ll Do
· Welcome patients with a warm and professional attitude
· Answer incoming phone calls and assist patients with questions
· Schedule appointments and manage provider schedules
· Check patients in and out efficiently
· Verify and update patient information
· Assist with insurance verification and eligibility checks
· Collect payments and maintain accurate records
· Support patient flow and communication between departments
What We’re Looking For
· Friendly, positive, and patient-focused personality
· Strong attention to detail and accuracy
· Excellent organizational and time-management skills
· Ability to multitask and stay focused in a busy environment
· Comfortable learning and using computer systems
· Strong communication and customer service skills
· Ability to remain calm and professional during high-volume periods
· Team player with a willingness to learn
Qualifications
· Previous receptionist, front desk, or customer service experience
· Experience scheduling appointments
· Experience verifying insurance benefits or pulling insurance eligibility
· Medical, healthcare, or optical office experience is a plus, but not required
What We Offer
· Competitive pay based on experience
· Paid time off
· Retirement plan
· Flexible spending account
· Employee discounts
· Supportive team environment
· On-the-job training and opportunities for growth
Schedule
Full-time
Occasional Thursday evening shift until 7:00 PM
Some Saturday mornings required
No experience? No problem! We provide comprehensive training and are willing to teach the right person.
Pay: $14.00 - $19.00 per hour
Expected hours: 36.0 per week
Benefits:
- Employee discount
- Flexible spending account
- Retirement plan
Work Location: In person
Salary : $14 - $19