FVC Shelter Coordinator

YWCA Central Alabama is a non-profit organization dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all. YWCA Central Alabama’s vision is to create a more caring community. We work every day to make a positive change in the lives of individuals and the community.

TITLE:  Family Violence Center Shelter Coordinator

REPORTS TO: Family Violence Center Shelter Manager

CLASSIFICATION: Exempt Salaried

POSITION SUMMARY

The Shelter Coordinator will work under the guidance of the Shelter Manager to develop programs, assist with day-to-day program operations. Shelter Coordinator will provide direct and indirect services to clients and serve as liaison to clients and staff.

ESSENTIAL JOB FUNCTIONS

• Provide support to the Shelter Manager to ensure consistency and compliance of program’s policies and certification.
• Assist the Shelter Manager with grant reporting, data input, time records and other documentation as needed.
• Provide support to Shelter Manager to represent the program and agency at staff meetings and in-service trainings as needed.
• Provide support to case manager specifically administrative duties and supportive services to in-shelter clients.
• Conduct client intake procedures and shelter policy orientation for new clients.
• Provide appropriate referrals to clients who are not eligible for shelter or seeking other assistance.
• Provide crisis intervention and manage on-call responsibilities for in-shelter clients and crisis line callers.
• This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS

• Knowledge and skills at a level typically acquired through obtaining a Bachelor’s Degree in Social Work, Counseling, Psychology or closely related field or four or more years’ related experience is required.
• One-year related experience in the human services field with administrative responsibilities.
• Complete ACADV Certification training within specified timeframe.

• Must be able to successfully complete a criminal background check including a CA/N clearance through Alabama Department of Human Resources.
• Must have valid driver’s license, safe driving record, and personal vehicle insurance.

WORK ENVIRONMENT

• This is a full-time position. On-call responsibilities are required. Standard hours of work are Monday – Friday 8 a.m. – 5 p.m. or its equivalent, and evenings and/or weekends as required to participate in various events. Some flexibility in hours is allowed, but the employee must be available during core agency operational hours of Monday – Friday 8 a.m. – 5 p.m.
• Required to work primarily in a congregant setting which provides urgent shelter for victims of domestic violence.
• Role includes use of a computer and standard office equipment, sitting for periods of time at a desk, frequent movement throughout the facility, which may include carrying objects up to 20lbs.
• This job description is not designed to cover or contain a comprehensive list of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Individuals qualified for this position must be able to perform the essential duties of the position with or without accommodation. If reasonable accommodation is needed to successfully participate in the job application or interview process or to perform the essential job functions, notify the Human Resources department, who will determine if the request can be met or whether it will cause undue hardship for the organization.

EOE