What are the responsibilities and job description for the Facilities & Operations Supervisor position at YWCA and Careers?
Position Summary:
The Facilities & Operations Supervisor is responsible for overseeing day-to-day building operations across YWCA Richmond sites, ensuring all facilities are safe, efficient, and well-maintained. This role manages vendor relationships, supervises maintenance staff, coordinates preventive and corrective maintenance, and handles facilities-related invoicing and procurement. The position requires a hands-on professional who can problem-solve operational issues, perform light maintenance and repair tasks, and foster strong relationships with landlords, contractors, and internal staff.
Role & Responsibilities:
Facilities Management & Maintenance
- Oversee day-to-day building operations, ensuring all facilities function safely and efficiently.
- Respond promptly to maintenance issues and coordinate repairs or service calls.
- Perform light handyman work (e.g., basic plumbing, painting, electrical troubleshooting, carpentry, furniture assembly).
- Develop and implement preventive maintenance schedules for all properties and equipment.
- Maintain an inventory of maintenance supplies and equipment.
- Coordinate repairs, replacements of playground equipment.
- Communicate building updates, closures or work that impacts classrooms to school directors.
- Train school directors on basic facilities protocols
- Planning and managing renovation projects
Vendor & Contractor Oversight
- Serve as the primary liaison with external vendors (HVAC, electrical, plumbing, IT, janitorial, landscaping, etc.).
- Solicit bids, evaluate proposals, and ensure contracts and services meet organizational standards.
- Monitor vendor performance and resolve service issues proactively.
- Coordinate building inspections and compliance-related repairs as required.
Financial & Administrative Oversight
- Review, code, and approve facilities and operations invoices (HVAC, water, power, IT services, etc.) in alignment with budgetary guidelines.
- Assist in developing, managing and implementing the annual facilities budget.
- Track expenditures, ensure cost-effectiveness, and maintain accurate documentation of service contracts and warranties.
Team Leadership & Supervision
- Supervise and provide direction to 2–3 operations/maintenance staff members.
- Assign work orders, monitor completion timelines, and ensure quality standards are met.
- Provide coaching, training, and performance feedback to staff.
- Foster a collaborative and safety-conscious work environment.
Landlord & Property Relations
- Build and maintain positive working relationships with landlords and property management representatives.
- Coordinate repairs, access, and compliance needs between tenants and landlords.
- Support lease renewals, inspections, and correspondence as needed.
Qualifications:
- Associate or Bachelor’s degree in Facilities Management, Construction, Business Administration, or a related field (or equivalent experience).
- 3–5 years of experience in building operations, property management, or facilities supervision.
- Demonstrated experience managing vendors, contracts, and invoices.
- Strong technical understanding of HVAC, plumbing, electrical, and building systems.
- Ability to perform hands-on maintenance and minor repairs.
- Strong organizational, interpersonal, and communication skills.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and basic knowledge of facilities management software or ticketing systems.
- Valid driver’s license, good driving record and reliable transportation required.
- Background check required
Core Competencies:
- Problem Solving & Decision-Making
- Vendor & Contract Management
- Leadership & Staff Supervision
- Budget & Invoice Management
- Relationship Building
- Safety & Compliance Awareness
Salary : $55,000 - $70,000