General Manager - Lennox Miami Beach

About Yurbban Hospitality Group
At Yurbban, we don’t just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way.

Our Essence
WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it.

Why Join Us
Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.

We’re Looking for a General Manager!

Under the guidance of Operations USA, the General Manager position who embodies our values, is dedicated to surpassing guest expectations, and is eager to contribute to our ongoing success. Must be dynamic leader with a proven track record in the hotel industry, passionate about creating exceptional guest experiences, and aligned with our values, with experience managing F&B and Revenue.

Responsibilities:

• Oversee the overall operations of the hotel(s), ensuring alignment with company standards and values.

• Follow up the performance of HK, Maintenance, F&B, Revenue, Sales and FD team members, ensuring that the established objectives are met in locations.

• Lead and inspire a diverse team, fostering a culture of creativity, responsibility, and excellence.

• Implement innovative strategies to enhance guest experiences and exceed expectations.

• Uphold high standards of guest satisfaction by overseeing the quality of accommodations and services.

• Address guest concerns promptly, maintaining transparency and ethical decision-making.

• Collaborate with various departments to ensure seamless operations and efficient guest services.

• Communicate effectively with the corporate office and other hotels within the Smart Rooms portfolio.

• Monitor and manage the hotel's financial performance, budgets, and expenditures.

• Implement cost-effective measures without compromising service quality.

• Foster a collaborative team environment, encouraging continuous learning and professional development.

• Conduct regular training sessions to enhance staff skills and uphold Yurbban' values.

Requirements:

• Bachelor's degree preferred. High school diploma or equivalent required

• Minimum three (3) years of management experience in General Management, Revenue or Operations in hotels over 100 rooms, luxury hotels or resorts.

• Minimum three (3) years in front office leadership role, preferably in an upscale or lifestyle brand hotel.

• Proven team leader with a high level of energy and motivation with a proven track record of living the company's values

• An intermediate to proficient understanding of computer systems such as: SAP, Mews, lightspeed, HUBOS, Microsoft word, PowerPoint, excel & outlook is preferred

• Ability to spend extended lengths of time viewing a computer screen

• Ability to multitask, work in a fast-paced environment and have a high level attention to detail

• Maintain positive and productive working relationships with other employees and departments

• Ability to work independently and to partner with others to promote an environment of teamwork

• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.

• Must have excellent communication skills and be able to read, write, speak and understand english.

• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

• Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
  

Schedule: This position requires fully availability during mornings and afternoons, shift of 8 hours could be arranged between 6:00 am to 12:00 am, weekends may be required.

Work Location: Miami South Beach, FL.

Physical Demands: This position requires the ability to sit for extended periods while working at a computer, and requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. Without assistance and to push and pull up to 150 lbs. With appropriate equipment.

Work Authorization: Employee must be legally authorized to work in the United States.

FSLA Classification: Exempt

What We Offer:

• Salary according to position and experience
• Career growth opportunities within a fast-expanding group
• Continuous training through Yurbban Academy
• A workplace where professionalism and great atmosphere go hand in hand
• Quarterly afterworks and teambuilding activities
• Paid Time off, Holidays paid your birthday off
• Discounts on all national and international stays for you, your family, and friends.
• Discounts on Wellness and GYMs
• Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans)

If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now!

Join Yurbban Hospitality Group!