Federal HR SME

Founded in 2001, YRCI is a leading professional services firm providing Human Capital, Acquisition Support and Financial Management Services to Government and Commercial customers nationwide. At YRCI, collaborative people and innovative thinking are the driving force behind our growing success. We provide our employees a professional environment in which to find challenging, rewarding work and learning opportunities to allow them to flourish.

Job Title

Federal HR SME

Location

Reston, VA US (Primary)

Job Type

Full-time

Position Benefits

As an employee of YRCI working full-time, you are eligible for an attractive benefits package including medical, dental, vision, life, short-term and long-term disability insurance, 401(k) retirement plan with a defined company match, flexible spending accounts, flexible work schedules, tuition and professional development reimbursement programs, 11 paid holidays, paid time off that accrues beginning your first day of work, and a number of supplemental plans. Eligibility begins on YOUR VERY FIRST DAY OF EMPLOYMENT.

Exemption Type

Exempt

Education

Bachelor's Degree

Job Description

YRCI is seeking a full-time Federal Human Resources (HR) Subject Matter Expert (SME) to support an opportunity with the Department of Commerce (DOC). The well qualified candidate shall:

• Provide leadership of processes for the continuous improvement of the customer experience with an emphasis on customer care, quality management, workforce planning, recruiting, coaching and training.
• Coordinate across multiple operations and teams to add support reporting insight (Including best practices for Key Performance Indicator [KPI]/Service Level Agreements [SLA]/OLA) and other needs. 
• Oversee the implementation of continuous improvement with the end goal of removing manual processing or increasing quality control allowing the entire operation team to focus on other activities that drive value to customer.
• Resolve complex problems encountered or referred from other employees or customers, analyzing the situation and providing a Standard Operating Procedures (SOP) for cases in the future.

Job Requirements

• Minimum Requirements:

  • 12 – 15 years of Federal HR experience, including 5 years of hands- on experience with Federal HR Systems such as National Finance Center (NFC), HRConnect or other Federal equivalent(s).
  • Must have a deep understanding of core HR processes, including Personnel Action Requests (PAR), Payroll, and Benefits processes within the Federal HR space.
  • Must have a deep knowledge of and expertise in Federal HR policies and rules and regulations, such as Office of Personnel Management (OPM) standards and Guide to Processing Personnel Actions (GPPA), and the ability to interpret and apply policies appropriately.
  • Bachelor’s Degree.
  • Establish and maintains positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Must anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.

• Preferred Skills:

  • Shared Services experience.

We employ people who are driven by excellence, committed to integrity, and inspired by opportunities to achieve positive results.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. YRCI is an E-Verify employer. As a contractor and subcontractor, YRCI shall abide by the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. No sponsorship is available for this position.