MIS Specialist

MIS DATA SPECIALIST:

Under the direction of the Program Director performs technical, data collection and data analysis for the programs in the Division.

MINIMUM QUALIFICATIONS:

• High school diploma or GED plus four (4) years of demonstrated experience working with computers to include general office experience.

• Knowledge of and demonstrated proficiency in the use of office and word processing software (Microsoft Windows, Word, Excel, Power Point and Outlook) is preferred.

• Ability to quickly learn software specific to the department.

• Strong organizational skills, including ability to prioritize, work under tight deadlines, juggle multiple tasks, organize time effectively, conduct web searches, and identify resources for projects.

• Must have excellent written and oral communication skills to include proofreading and editing.

• Must be able to use discretion in all facets of work-related situations.

• Ability to perform all works rapidly and accurately, meeting all deadlines when applicable.

• Must be able to communicate technical subject matter to end-users in a non-technical manner.

• Ability to work under time constraints and other demands.

• Ability to develop methods for intake and prioritization of troubleshooting requests.

• Ability to establish and maintain effective working relationships.

• Physical demands may involve lifting materials and equipment up to 25 pounds.

KEY RESPONSIBILITIES (Not Inclusive):

• Provide oversight and management of an on-line relational agency wide MIS database on client services, including data entry, troubleshooting, and reporting.

• Responsible for entering all child and family information into the F/A/C/T/S program including but not limited to application, health & nutrition information, special needs, emergency information, attendance, social services information, etc.

• Generate reports on a regular basis.

• Responsible for typing, copying, and distribution of flyers, correspondence, etc.

• Attend weekly cluster support meetings.

• Answers telephone calls and send messages as needed.

• Attend all relevant trainings.

• Assist the application process & provide information to parents & community.

• Reconciles data monthly with Program Information Manager.

• Be responsible for the oversight of program compliance with HIPAA regulations to include attending training and providing training to site specific staff on these regulations.

• Responsible for the input and electronic transmission of billing reports to contractors in the public-school systems.

• Take the lead in data input for programs unable to input on their own.

• Coordinate services with the YDI IT department as appropriate.

• Perform tasks to aid in the on-going support of computer users.

• Participate in writing reports and documentation of methods and procedures.

• Develops basic practical information system skills.

• May conduct analysis of data for reporting, grant writing and quality assurance purposes.

• Other duties as assigned.
  

JOB CHARACTERISTICS/PHYSICAL DEMANDS:

This is a professional position which requires organizational and communication skills, as well as judgment, tact and diplomacy in contacts with YDI employees, community residents, parents and local government agencies. Strict adherence is required to all regulations concerning confidentiality. Good general health: Bending, stooping, and/or lifting heavy objects (with or without assistance) is required on occasion during the process of troubleshooting individual workstations. Background to investigation to include fingerprinting will be required. TB Skin Test and Physical may be required every five years. Travel may be required. Must submit proof of satisfactory car insurance under NM Motor Vehicle requirements. Must be able to perform essential job duties with or without reasonable accommodation.

Youth Development, Inc. is an at-will employer. Employment is by mutual consent of the company and employee and either may terminate the relationship at any time with or without cause or advance notice. This job is contingent upon funding; however, availability of funding is not a guarantee of continued employment, nor does it imply any specific term of employment.

SUPERVISION RECEIVED:

Under the direct supervision of the Program Director.