Housekeeping Supervisor

Are you ready to be a part of a great team with many growth opportunities? Are you someone that smiles at every person you see or are you someone that strives to make a positive difference in someone's day? Join us as a Housekeeping Supervisor where your contributions will make a significant impact on our guests' experiences!

As a leader of the Housekeeping Department you will be responsible for managing the housekeeping and laundry facilities of the hotel in a safe and cost effective manner in order to achieve maximum guest satisfaction and protect the assets of the hotel. To embrace the values of the Company Culture and Guiding Principles.

• Ensures guest satisfaction by supervising the daily cleaning of hotel and grounds according to operational policies and standards.
• Schedules associates in accordance with forecasted occupancy; adjusts staffing as necessary for sudden changes in occupancy.
• Plan, assign and supervise the daily activities of the housekeeping and laundry staff.
• Assumes the role of a housekeeper, laundry person or house person as needed.
• Conducts continual inspections to determine hotel’s overall level of cleanliness and condition; performs follow up Schedules and supervises all rotational and special cleaning programs as needed.
• Ensures the team has the tools and equipment necessary to carry out the job.
• Works in conjunction with maintenance (ex. generating work orders, preventative maintenance).
• Manages lost and found.
• Coordinates availability of rooms with front of house management.
• Keep accurate and current records, logs, parts list, manuals, and reference books.
• Monitors the responses on customer comment cards; identifies problem areas and formulates solutions.
• Maintain proper inventory levels managing cost per room for supplies and labor; performs a monthly inventory.

• 
  Keeps the immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate.
• Utilizes Management Company resources effectively by communicating on a regular basis.
• Requires strong attention to detail.
• Ability to communicate to guests and team members verbally or in written form.
• Ability to work and interact with associates on every level,
• Ability to direct and oversee multiple tasks simultaneously.
• Excellent communication, organizational and customer service skills required.
• At all times projects a favorable image of the Hotel to the public.
• Must have open availability work weekends and holidays.

• 
  General Physical Requirements. The following are customary physical efforts required to perform the essential functions of this job with or without accommodation.
• Move, transport, put, install, remove, replace, position, place, and transfer.
• Move about or to, position self.
• Operate, adjust attach, position, set up, handle, tend to activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service.
• Stand for extended periods of time.
• Communicate, converse, discern, convey, discuss.
• Determine, identify, recognize, perceive, estimate, judgment, compare, observe, assess.
• Ability to bend, lift, kneel, and be in motion for the full day.
• Must be able to move continuously during work hours and able to lift and/or carry 50 pounds.

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

What You Can Expect -

• Competitive Pay
• Bonus Opportunities
• Training & Development
• Opportunity for Advancement
• Medical
• Dental
• Vision
• 401k with Match
• Paid Time Off
• Holiday Pay
• Free Parking

• Hotel Discounts