Donation Center Attendant - Hermitage

About Us 

Youngstown Area Goodwill Industries, Inc. is committed to transforming lives through the power of work. We embrace diversity and warmly invite applications from individuals with barriers to employment, creating an inclusive environment where everyone can succeed. 

Job Summary 

We are seeking a courteous and dependable Donation Center Attendant to manage our donation drop-off area at our Hermitage, PA, Goodwill store. This role is crucial in providing a positive experience for donors while ensuring donations are handled efficiently. The ideal candidate is physically capable, customer-focused, and committed to regular attendance. 

Responsibilities 

• Greet and assist donors with a friendly and professional attitude.
• Accept, sort, and organize donated items in the donation center.
• Ensure donations meet Goodwill’s quality standards and are properly stored.
• Maintain a clean, safe, and organized donation area.
• Provide donors with receipts and information about Goodwill’s mission.
• Collaborate with team members to transport donations to the processing area.
• Answer donor questions and provide excellent customer service.

Qualifications 

• Ability to lift up to 50 pounds and stand for extended periods.
• Strong customer service and communication skills.
• Reliable with a commitment to punctuality and consistent attendance.
• No criminal background that would be unsuitable for a retail environment (background check required).
• Ability to work outdoors in varying weather conditions.
• Previous experience in customer service or donation processing is a plus but not required.

We Welcome 

Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking new opportunities. We offer training and support to help you excel in this role. 

Schedule & Availability 

• Part-time position with flexible hours based on store needs. Possibility of moving to full-time (30-40 hours per week) in the future.
• Store operates 7 days a week: Monday–Saturday, 9 AM–8 PM; Sunday, 12 PM–5 PM.
• Must be available to work weekends and evenings as scheduled.

How to Apply 

Interested candidates can apply in person at the Hermitage store or online at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fabda68a-7f05-42e3-ac44-a36196a49e41&ccId=19000101_000001&lang=en_US. Please bring a resume and be prepared to complete an application. 

Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.