What are the responsibilities and job description for the Store Manager - New Castle position at Youngstown Area Goodwill Industries?
Youngstown Area Goodwill Industries, Inc. is hiring a Retail Store Manager to oversee all operations of our New Castle, PA, retail store. This is a leadership role responsible for driving sales, managing staff, ensuring excellent customer service, and supporting Goodwill’s mission of creating employment opportunities in our community.
What You’ll Do
As the Retail Store Manager, you will be responsible for the overall success of the store, including:
Managing all daily retail operations (sales floor, backroom, donations, merchandising)
Hiring, training, scheduling, and supervising store employees
Driving sales, production, and donation goals
Ensuring excellent customer service and a positive shopping experience
Maintaining store appearance, merchandising standards, and cleanliness
Monitoring inventory, pricing, and loss prevention
Ensuring compliance with safety procedures, cash handling, and company policies
Coaching and addressing employee performance and attendance
Preparing reports and tracking store performance metrics
Serving as a positive representative of Goodwill in the community
Performing other duties as assigned
What We’re Looking For
High school diploma or equivalent required (college coursework preferred)
Prior retail management experience required
Strong leadership, communication, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Experience motivating teams and meeting operational goals
Basic computer skills and point-of-sale experience
Ability to work a flexible schedule, including evenings and weekends
Ability to stand, walk, lift, and move merchandise throughout the shift
Pay & Benefits
Youngstown Area Goodwill offers competitive pay and a comprehensive benefits package, including:
Medical, dental, and vision insurance
401(k) with company match
Life insurance
Generous paid time off (PTO)
Generous paid holiday time off
Employee assistance program
Opportunities for advancement
A mission-driven workplace where your work makes a difference
Why Work for Goodwill?
When you join Youngstown Area Goodwill Industries, you become part of an organization that supports job training, employment, and community impact. Your leadership helps fund programs that change lives.
Youngstown Area Goodwill Industries, Inc. is an Equal Opportunity Employer.
Salary : $50,000