Belonging and Well-Being Coordinator

POSITION SUMMARY

The Community Well-Being Coordinator is responsible for assisting the Center in managing the execution of the Healthy Living Strategy – assisting in the execution of the Pathways to Belonging framework including Membership and Programs, Volunteerism, Community, and Philanthropy, while still being in ratio 25% at the Welcome Center.

This position is responsible for all aspects of member involvement, volunteer initiatives, assist philanthropic activities, and help to organize impactful community events.

This position plays a role in annual fundraising, marketing and new member acquisition, retention, involvement, and engagement.

This position is key in communicating the YMCA Center for Community Well-Being strategic framework to the members, staff, and community.

ESSENTIAL FUNCTIONS

Membership and Programs

• Provide a welcoming environment in the Center for all members and guests.
• Implement membership marketing, sales and retention plans to promote membership growth for the YMCA.
• Monitor and achieve monthly, quarterly, and annual membership enrollment goals.
• Ensure all membership and program enrollments are processed accurately and thoroughly.
• Build a strong relationship with members and the community by evaluating the scope and quality of the membership, programs offered, community needs, cost and other collaborations.
• Coordinate and promote programs and activities that align with organizational goals.
• Track, monitor, and follow up with all prospective members that show interest.
• Assist in community opportunities (events, initiatives, activities) for the community and members to develop small communities and additional pathways.

Volunteerism

• Assist in the management of volunteers to support various organizational needs.
• Ensure adequate coverage for all events and programs.
• Help deliver recognition and appreciation initiatives to enhance volunteer satisfaction and retention.
• Track and report on volunteer hours and contributions.
• Comply with all applicable volunteer procedures including working with appropriate software systems.

Philanthropy

• Help identify potential donors and sponsors.
• Collaborate with Center staff members on fundraising campaigns and events to support organizational objectives.
• Participate in community outreach through grassroots outings, building relationships and partnerships with community leaders, local businesses, and local government.

Community

• Plan, coordinate, and execute community events, ensuring alignment with organizational mission and goals.
• Manage event logistics, including venue selection, vendor coordination, and budget management.
• Promote events through various channels, including social media, newsletters, and community outreach.
• Evaluate event success and gather feedback to improve future events.

Leadership

• Engage with members regarding their participation in YMCA Programs, Annual Support Campaign, and special events by being in ratio at the Welcome Center.
• Assist the Center with administrative tasks including but not limited to, staff scheduling, department timesheet monitoring and report auditing.
• Participate in community outreach through grassroots outings, building relationships and partnerships with community leaders, local businesses, and local government.
• Attend staff meetings and trainings as required.
• Uphold YMCA policies for safety, supervision, mandated reporting and risk management.
• Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring, and Fairness) as well as the YMCA Core Values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff.
• Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal growth.
• All other duties as assigned by your supervisor.

YMCA LEADERSHIP COMPETENCIES

• Advancing Our Mission & Cause: Provide visionary leadership to the organization and to ensure that all resources are mobilized to adapt to new challenges and needs in the community
  • Competencies Include: Change Leadership, Engaging Community, Philanthropy, & Volunteerism
• Building Relationships: Connect people to the Y’s cause by developing inclusive relationships, partnerships and collaborations so that Ys can co-create solutions to pressing social needs
  • Competencies Include: Collaboration, Communication & Influence, & Inclusion
• Leading Operations: Ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our promise to the community
  • Competencies Include: Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, & Program/Project Management
• Developing & Inspiring Others: Support the holistic development of self and others so that everyone can embrace the Y’s cause, sustain the Y’s culture, and inspire others to take individual and collective action to further our impact
  • Competencies Include: Emotional Maturity & Developing Self & Others

While all competencies are significant, the following are critical to success in this position:

• Engaging Community
• Communication & Influence
• Functional Expertise
• Emotional Maturity

MINIMUM QUALIFICATIONS

• SPECIALIZED SKILLS: Strong character values; communication skills; basic computer skills and working knowledge of Microsoft Office Suite 
• RELATED EXPIERENCE: Customer service experience; 1 year of supervisory experience preferred
• CERTIFICATIONS: Current CPR, First Aid, and AED Certification from the American Red Cross, American Heart Association, or ASHI (must be obtained within 60 days of hire, no online only  certifications accepted), Y-USA Team Leader Certification preferred. 

WORK ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS 

• You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodations

Salary : $20 - $21