Overnight Lobby Attendant

Position Overview:

Cabin House Crew is responsible for the cleanliness of assigned areas and equipment by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Major Duties & Responsibilities:

• Receives work assignments, signs for any related materials, i.e. keys, etc. at the beginning and end of shift.
• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants.
• Maintain cleanliness and organization of floor closets and vending areas.
• Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors, body fluids when necessary
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• General cleans assigned areas
• May collect newspaper and other items for recycling.
• Maintains a friendly, cheerful and courteous demeanor always.
• Performs other duties as assigned, requested or deemed necessary by management.
• Approaches all encounters with guests and crew members in an attentive, friendly, courteous and service-oriented manner.
• Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.
• Aids other crew members and departments to contribute to the best overall performance of the department and hotel.
• Completes all other miscellaneous tasks assigned by Director of Cabin Crew.

Benenfits:

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.