What are the responsibilities and job description for the Admissions Registrar position at York General?
Position Title: Admissions Registrar - Full Time (FT)
Department: Business Office
Reports to: Director, Business Office
Make a Great First Impression - Every Day!
At York General, our Admission Registrars play a vital role as the first point of contact for patients, families, and visitors. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional service, we invite you to join our Business Office team.
Why You'll Love This Job:
- Consistent Schedule: Monday through Friday 6:00 a.m. to 2:30 p.m. (no weekends, only one holiday per year)
- Meaningful Impact: Be the welcoming face and voice of York General!
- Supportive Team: Collaborate with an experienced, close-knit Business Office team
- Award-Winning Workplace: Proudly named Modern Healthcare Best Place to Work for 13 consecutive years
- Comprehensive Benefits: Competitive pay and a full benefits package
What You'll Do
In this customer-facing role, you will support daily operations and ensure a smooth experience for patients and visitors by:
- Registering all non-emergency patients and verifying information
- Collecting and entering demographic and insurance details accurately
- Operating the main hospital phone system and directing calls appropriately
- Greeting patients and visitors, answering questions, and providing directions
- Scanning, organizing, and routing patient documentation in a timely manner
- Processing payments and assisting with basic billing inquiries
- Supporting daily office operations, including mail distribution and opening/closing procedures
What You'll Bring:
- Great customer service, a positive attitude, and a love of people!
- High School diploma or equivalent is required
- Strong computer skills and communication skills
- Detail-oriented with the ability to multi-task in a fast-paced setting
- Experience in healthcare admissions, customer service, or multi-line phone systems is preferred but not required. We'll train the right person!
- Bilingual skills are a plus!
Education
Required- High School or GED or better
Skills
Preferred- Office equipment operation
- Multi-task
- Data entry
- Interpersonal skills
- Detail-oriented
- Verbal & written communication
- Multi-line phone system
- Interact effectively with the general public
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.