What are the responsibilities and job description for the Admission Registrar position at York General?
Position Title: Admission Registrar - Full Time (FT)
Department: Business Office
Reports to: Director, Business Office
Make a Great First Impression -- Every Day!
At York General, our Admission Registrars play a vital role as the first point of contact for patients, families, and visitors. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional service, we invite you to join our Business Office team.
Why You'll Love This Job:
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Consistent Schedule: Monday through Friday 8:30 a.m. to 5:00 p.m. (no weekends, only one holiday per year)
- Meaningful Impact: Be the welcoming face and voice of York General!
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Supportive Team: Collaborate with an experienced, close-knit Business Office team
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Award-Winning Workplace: Proudly named Modern Healthcare Best Place to Work for 13 consecutive years
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Comprehensive Benefits: Competitive pay and a full benefits package
What You'll Do
In this customer-facing role, you will support daily operations and ensure a smooth experience for patients and visitors by:
- Registering all non-emergency patients and verifying information
- Collecting and entering demographic and insurance details accurately
- Operating the main hospital phone system and directing calls appropriately
- Greeting patients and visitors, answering questions, and providing directions
- Scanning, organizing, and routing patient documentation in a timely manner
- Processing payments and assisting with basic billing inquiries
- Supporting daily office operations, including mail distribution and opening/closing procedures
What You'll Bring:
- Great customer service, a positive attitude, and a love of people!
- High School diploma or equivalent is required
- Strong computer skills and communication skills
- Detail-oriented with the ability to multi-task in a fast-paced setting
- Experience in healthcare admissions, customer service, or multi-line phone systems is preferred but not required. We'll train the right person!
- Bilingual skills are a plus!