What are the responsibilities and job description for the ServiceNow Developer position at yondertech?
Job Details
Role: ServiceNow ITSM Developer ( W2 only)
Qualifications
• 10 years of ServiceNow development experience
• 5 years specifically in ITSM
• Strong scripting (JavaScript, GlideRecord, GlideAjax), Flow Designer, and IntegrationHub
• Experience configuring CMDB, Discovery, and Orchestration is a plus
• ServiceNow certifications: CSA required, CAD or CIS-ITSM preferred
• 5 years specifically in ITSM
• Strong scripting (JavaScript, GlideRecord, GlideAjax), Flow Designer, and IntegrationHub
• Experience configuring CMDB, Discovery, and Orchestration is a plus
• ServiceNow certifications: CSA required, CAD or CIS-ITSM preferred
Overview
Client is seeking a ServiceNow ITSM Developer to design, build, and support IT Service Management solutions across Incident, Problem, Change, Request, CMDB, Knowledge, and related modules. The role focuses on scalable configurations, scripting, integrations, and supporting enterprise-grade implementations.
Key Responsibilities
• Create and maintain technical design and implementation documentation across ITSM modules.
• Design, configure, test, and implement Incident, Problem, Change, Request, SLA, and CMDB capabilities.
• Build and enhance workflows using Flow Designer, Workflow, UI Policies, Business Rules, Client Scripts, and Script Includes.
• Conduct code reviews, enforce coding standards, and mentor junior engineers using ServiceNow’s best practices.
• Work with scrum teams to manage sprint deliverables and prepare releases for production.
• Perform integration reviews, UAT cycles, and validate test scripts for service operations.
• Provide technical guidance and architectural input, ensuring ITSM solutions remain scalable, stable, and upgrade-ready.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $70,000 - $80,000
