Warehouse Operations Supervisor- Mandarin Required

Job OverviewYola Beauty is an enthusiastic brand management company specializing in the beauty and cosmetics industry. We are a dynamic and youthful team fueled by creativity, passion, and a commitment to delivering top-quality products and services.As Yola continues to expand across the U.S. and global markets, the warehouse operation has become a critical foundation supporting sales growth, brand reputation, and customer satisfaction. With the increasing number of B2B retail accounts, DTC orders, and 3PL shipments, Yola needs a strong and reliable Warehouse Supervisor to drive operational consistency and scalability.This role ensures order accuracy, shipment timeliness, and inventory reliability — all of which directly impact Yola’s service quality and client trust. The Warehouse Supervisor will oversee daily warehouse operations, manage performance metrics, and implement systems that enable the company to grow from a small-scale operation into a structured, high-performance logistics network.ResponsibilitiesOversee daily operations across Picking, Packing, Shipping, and Receiving departments.Monitor performance and hold team members accountable to operational KPIs.Troubleshoot workflow and system issues in real time to maintain smooth operations.Drive measurable improvements in shipping accuracy, speed, and inventory control.Manage relationships with transport companies, suppliers, and 3PL partners to ensure efficient logistics.Review and analyze warehouse costs; identify opportunities to improve efficiency and reduce expenses.Plan daily labor and create weekly shift schedules to ensure proper resource allocation.Lead all aspects of the hourly employee life cycle — hiring, onboarding, training, performance evaluation, recognition, and offboarding.Ensure compliance with OSHA regulations and promote a culture of workplace safety and continuous improvement.Essential Skills & QualificationsProven experience in warehouse supervision, logistics, or operations management.Strong understanding of picking, packing, shipping, and receiving processes.Excellent leadership, organizational, and problem-solving abilities.Ability to manage multiple priorities and meet performance goals under pressure.Experience working in a 3PL (Third-Party Logistics) environment preferred.Familiarity with Warehouse Management Systems (WMS), ERP, and Excel is a plus.