Travel Operations Expert - Remote

Job Type: Contractor
Location: Remote

We are seeking experienced Travel Operations Experts to support an AI training and evaluation project focused on travel, booking, reservations, ticketing, and hospitality workflows. The role involves testing real-world travel scenarios, evaluating AI-supported tools, and providing practical industry feedback.

• Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms.

• Evaluate AI-supported travel tools using real-world scenarios.

• Identify and document incorrect, inefficient, or unrealistic system outcomes.

• Provide clear, actionable feedback on platform usability and travel operations.

• Suggest improvements based on industry best practices.

• Review itineraries, reservations, and travel-related workflows for accuracy.

• Collaborate with project teams through structured feedback and documentation.

• Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations.

• Experience using reservation, ticketing, or travel management platforms.

• Strong operational judgment and attention to detail.

• Ability to identify workflow issues and explain their practical impact.

• Excellent written and verbal communication skills.

• Ability to work independently in a remote environment.

• Experience with process improvement, workflow documentation, or digital transformation.

• Familiarity with ChatGPT, Claude, or other AI tools.

• Experience evaluating travel technology platforms.

• Knowledge of travel itineraries, ticketing, reservations, and hospitality operations.

Travel | Booking | Reservations | Hospitality | Ticketing | Operations | Itineraries | ChatGPT | AI Evaluation | Quality Assurance | Written Communication | Process Improvement