What are the responsibilities and job description for the Association Membership Director position at YMCA?
Association Membership Director
About this Role
YMCA
YMCA of the Fox Cities Inc
Location
218 E Lawrence St
Appleton, WI 54911-5724
Resume Contact
swalgenbach@ymcafoxcities.org
We're hiring an Association Membership Director to lead and inspire our Membership teams across all six branches!
Job Description
This position provides strategic leadership, guidance, and mentorship—aligning membership operations with our association’s goals, best practices, and commitment to exceptional service. The Director will drive membership growth and engagement, including through third-party partnerships, and will use NPS feedback and data insights to enhance member experiences, strengthen programs, and spark innovation. In collaboration with branch and association leaders, this role will also help shape a strong, sustainable budget and ensure consistency in operations and service excellence. Become a champion for connection and belonging, guiding a unified approach to membership and guest experience that reflects the spirit and mission of the YMCA throughout the Fox Valley.
This is a full-time exempt leadership role within one of the largest YMCA associations in the United States.
Qualifications
Bachelor’s degree in business administration, marketing or a related field
At least 5-years of experience as a YMCA Membership Director
Excellent communication skills
Ability to analyze data & make informed decisions based on facts
Strong organizational & project management skills
Experience in budgeting & financial management
Essential Functions
Included above