What are the responsibilities and job description for the Youth and Family Operations Director position at YMCA of Western North Carolina?
ABOUT US
The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visit ymcawnc.org.
ABOUT THE ROLE
As the Youth & Family Operations Director, you will ensure the safety and quality of programs within youth development centers throughout the Association. This includes physical and emotional safety standards as well as program curriculum and fiscal expectations. You will work in collaboration with center leadership to achieve the Association’s goals related to Youth & Family services; ensure programs foster children’s social, physical, spiritual, and mental growth; and monitor protocols for the health, welfare, and safety of program participants.
ESSENTIAL FUNCTIONS
- Models inclusive management behaviors by building strong teams that apply their diverse skills and perspectives to advancing our mission
- Responsible for hiring, coaching, and mentoring all direct reports and ensuring alignment with the organization’s personnel policy and HR practices within their scope of responsibility through quarterly check-ins and annual reviews with service line/department team
- Serve as direct supervisor to full-time youth and family staff in the designated district
- In collaboration with other service lines, develops and supports the implementation of programs designed to grow participation and deepen the engagement of Y members.
- Actively works in collaboration with the Director of Facilities & Risk Management to perform quarterly safety audits of program spaces used for Y youth programs and services.
- Develops effective program recruitment strategies/campaigns ensuring the engagement of youth participants from diverse backgrounds. Ensures programs meet association quality and financial standards through responsible and effective budget management.
- Collects and uses feedback from stakeholders in our programs to enact positive change.
- Tracks monthly usage and enrollment to ensure hours and offerings meet the needs of members and participants.
- Works with the Human Resources department to recruit, screen, and train volunteers who wish to participate in a youth-serving setting.
- Oversees the budgeting process within their service line/department, ensuring that resources are devoted to top priorities and strategic objectives
- Identifies growth opportunities, conducts forecasting regularly and corrects financial deficiencies on a timely basis through monthly variance reports with organizational leaders and implements action plans to meet budgeted financial targets.
- Assists in YMCA fundraising activities and special events.
- Serves directly as the Youth & Family Manager at the Ferguson YMCA.
- Serves on the Leadership Team at the Ferguson YMCA and works closely with the Ferguson YMCA Executive Director to support center needs.
- Performs other duties as assigned.
ABOUT YOU
Qualifications
- Bachelor’s degree in a related field or equivalent; 6 years of experience, or an equivalent combination of education and/or experience in early childhood development, education, or human services will be considered in lieu of Bachelor’s degree
- 3 or more years of leadership experience in a youth-serving organization
- Experience in program development preferred
- Team leader certification preferred or obtained within 2 years
- CPR/First Aid certifications required within 30 days of hire
Knowledge, Skills, and Abilities
- Requires excellent oral and written communication skills.
- Requires a positive and enthusiastic attitude when assisting staff with requests and the ability.
- Ability to work independently with minimal supervision.
- Decisive and able to solve problems by identifying root causes.
- Ability to multitask.
- High level of emotional intellect with references attesting to this quality.
PHYSICAL ASPECTS OF THE JOB
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Physical demands are essentially those of sedentary work. Tasks may require extended periods of time at a keyboard or workstation.
FULL-TIME BENEFITS
Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.
The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
Salary : $49,000 - $60,000