Executive Director

The Executive Director leads with vision to ensure excellence, innovative programs, and a customer-first culture.

Job Description

The Executive Director will provide visionary leadership to ensure operational excellence, innovative and community-focused programming, and a dynamic, customer-focused culture. This leader will drive impact through strategic planning, staff development, community engagement, and financial stewardship. They will create an environment where employees are excited to work, members feel valued, and programs deliver measurable results for the community.

Qualifications

• Visual, auditory, and verbal ability to communicate effectively.
• Must have high level of alertness, concentration, and initiative.
• Ability to lift 50 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
• Maintain a neat and professional appearance at all times.
  
  

Essential Functions

• Lead branch strategic planning and oversee the execution of the annual operational plan in alignment with the association’s vision.
• Champion a culture of inclusion, engagement, and excellence among staff, volunteers, and members.
• Establish and maintain meaningful relationships with local businesses, government agencies, and community organizations to enhance the YMCA’s presence and impact.
• Work in partnership with association leadership and fellow branch executives to align strategy, operations, and culture across the association.
• Drive revenue growth through innovation and the development of member-focused programs that align with the Y’s mission and goals.
• Oversee the development and implementation of high-quality, high-impact programs and services that promote engagement, retention, and community well-being.
• Ensure exceptional member experiences by fostering a customer-service-oriented team culture.
• Recruit, hire, train, mentor, and evaluate staff, building a motivated and high-performing team.
• Develop and manage the branch operating budget, ensuring financial sustainability and responsible fiscal management.
• Ensure the facility is maintained at the highest standards of cleanliness, safety, and operational efficiency.
• Lead marketing and communications initiatives to elevate awareness, relevance, and engagement with YMCA programs and services.
• Perform additional duties as assigned by the CEO.
  
  

Cause-Driven Leadership Competencies

Caring: Show a sincere concern for others

Honesty: Be truthful in what you say and do

Respect: Follow the golden rule

Responsibility: Be accountable for your promises and actions

Required Certifications

• Bachelor’s degree in business, nonprofit management, human services, or a related field.
• Minimum of five years of progressive management experience, preferably in a nonprofit setting, with direct supervision of staff at multiple levels.
• Proven ability to build and lead high-performing teams with a focus on positive organizational culture and staff retention.
• Strong strategic thinking and operational leadership skills, with the ability to drive measurable impact.
• Exceptional relationship-building skills, fostering collaboration with diverse stakeholders.
• Excellent verbal and written communication skills.
• Demonstrated ability to innovate, solve problems, and drive growth.
• Commitment to inclusion in all aspects of work.
• CPR, AED and First Aid certification obtained within 30 days of employment.