What are the responsibilities and job description for the Development Associate position at YMCA of the USA?
Support fundraising volunteers!
Job Description
This position is responsible for the administrative support of the Association-wide Philanthropy Department including maintaining donor database and preparing donor communications. This position provides best in class service and engagement to donors while using listen first skills and is well versed in Development information and record maintenance. The Development Associate will also support fundraising volunteers and participate in related functions and events as assigned.
Qualifications
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Builds effective, supportive working relationships with staff. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better experience. Strives to meet or exceed goals and deliver a high-value experience for participants.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Job Description
This position is responsible for the administrative support of the Association-wide Philanthropy Department including maintaining donor database and preparing donor communications. This position provides best in class service and engagement to donors while using listen first skills and is well versed in Development information and record maintenance. The Development Associate will also support fundraising volunteers and participate in related functions and events as assigned.
Qualifications
- Minimum 2 years of related business or office management experience.
- Strong customer service, written and verbal communication, and organizational skills.
- Experience with standard business software and office equipment. Excellent computer skills and proficiency in Word, Excel, PowerPoint, Outlook. Mail merge proficiency.
- Ability to complete projects, meet deadlines, and prioritize tasks in occasionally high stress situations.
- Ability to work independently, with minimal supervision and in a team environment.
- Bachelor’s degree in related field or equivalent work experience preferred.
- Current CPR/AED and First Aid certification, or obtain within 30 days of hire
- Current Blood borne Pathogens certification
- GSCYMCA Child Abuse Prevention Training within 30 days of hire
- New Staff Orientation Training within 90 days of hire
- Acting as administrator for donor databases (Daxko), manages the accurate receipting and designation of all donations including recording gifts, preparing deposits, tracking donor notes and other transactions as well as generating reports and mailing lists.
- Prepares acknowledgement letters, invoices and other correspondence to donors.
- Optimize the use of fundraising software to ensure accurate reporting of donors, pledges and various demographic information.
- Maintain donor files for individuals, foundation and corporations.
- Assemble media and donor kits for campaign trainings and meetings.
- Tracks all expenses and manages PO’s for Philanthropy Department.
- Maintain confidentiality of donor information.
- Responsible for complying with all Greater Somerset County YMCA Policies and Procedures.
- Adheres to and incorporates the YMCA values of caring, honesty, respect and responsibility.
- Attends trainings, seminars and meetings as required.
- Performs other duties as assigned to ensure optimum operations in the Philanthropy Department.
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Builds effective, supportive working relationships with staff. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better experience. Strives to meet or exceed goals and deliver a high-value experience for participants.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.