Director of Business Services

YMCA OF STEUBEN COUNTY JOB DESCRIPTION 

Job Title: Director of Business Services

Revision Date: 2/16/26 

FSLA Status: Part-Time Possible Full-Time 

Primary Department: Administration 

Reports to: CEO 

Leadership Level: Leader

POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Director of Business Services oversees key administrative, financial, and human resources, functions for the YMCA of Steuben County. This role is essential to daily operations, ensuring accurate financial management, and effective HR processes. Workload varies week to week based on organizational priorities, deadlines, and program demands. 

OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

Accounting & Bookkeeping 

• Process checks, invoices, deposits, and credit card expenses 

• Record payroll and banking activity in QuickBooks 

• Monitor bank accounts and reconcile daily cash activity 

• Coordinate with external accountant on month-end close and reporting 

• Respond to budget and financial system inquiries 

• Maintain accurate financial records and files 

• Process donations and invoices 

• Prepare and distribute donor acknowledgments 

Human Resources 

• Process payroll and manage personnel files 

• Coordinate hiring, terminations, background checks, and drug screens 

• Administer retirement contributions and compliance requirements 

• Coordinate CPR and Praesidium compliance 

• Support staff and supervisors with HR questions and procedures 

• Ensure timely posting and communication of open positions 

Administrative Operations 

• Oversee office operations and ordering 

• Ensure effective record keeping and documentation 

• Coordinate annual staff meeting & prepare monthly staff newsletter 

LEADERSHIP COMPETENCIES: 

• Critical Thinking & Decision Making 

• Fiscal Management 

• Program/Project Management 

QUALIFICATIONS: 

• Associate degree or equivalent work experience preferred. 

• Knowledge of general ledger and accounting functions preferred. 

• Experience in data entry with working knowledge of spreadsheets and word processing. 

• Strong customer service and relationship building skills. 

• Excellent problem-solving skills 

WORK ENVIRONMENT & PHYSICAL DEMANDS: 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. 

• The employee must occasionally lift and/or move up to 10 pounds. 

• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. 

• The noise level in the work environment is usually moderate.